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The Coalition for the Homeless of Central Florida
Orlando, FL | Full Time
$30k-41k (estimate)
1 Week Ago
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Shift Supervisor
$30k-41k (estimate)
Full Time | Social & Legal Services
1 Week Ago
The Coalition for the Homeless of Central Florida is Hiring a Shift Supervisor Near Orlando, FL
POSITION: Shift Supervisor
REPORTS TO: Guest Services Manager
STATUS: Full-Time – Salary Exempt
REPORTS TO: Guest Services Manager
STATUS: Full-Time – Salary Exempt
Overview:
The Guest Services Shift Supervisor will provide leadership and have oversight of Guest Service Professionals, Receptionists and the Community Health Initiative. The Guest Services Shift Supervisor requires a high level of detailed planning, organizational and problem solving abilities. The position of Guest Services Supervisor requires a high degree of professionalism, commitment and adaptability in order to effectively uphold Coalition Values and maintain an environment of dignity, respect and cooperation.
The Guest Services Shift Supervisor will provide leadership and have oversight of Guest Service Professionals, Receptionists and the Community Health Initiative. The Guest Services Shift Supervisor requires a high level of detailed planning, organizational and problem solving abilities. The position of Guest Services Supervisor requires a high degree of professionalism, commitment and adaptability in order to effectively uphold Coalition Values and maintain an environment of dignity, respect and cooperation.
(This job description may not be all-inclusive and expects the employee to perform all other duties as assigned and directed by management. Job descriptions and obligations may be modified when deemed appropriate by management.)
Primary Duties:
- Provide leadership to the campus in the absence of management.
- Provide direct supervision to Environmental Services Associates, Community Health Initiative and Receptionists
- Coordinate, maintain and assist with dorm inspections, cleanup and organization.
- Oversee the Community Health Initiative.
- Oversee the Guest Support Professionals in the absence of their direct supervisors.
- Responsible for the ordering of all cleaning supplies and supplies for the Community Health Initiative.
- Prepare and conduct performance reviews of those supervised.
- Oversee and conduct weekly dorm inspections with the assistance of the Housing Specialists.
- Review Incident Reports, provide feedback and training to staff, and submit in accordance with the timeframe of agency policy.
- Review, submit and turn in all documentation related to Payroll in a timely manner
- Agency Liaison with AARP, Re-employability and OCCD, including compliance requirements and internal coordination.
- Provide training and coaching for direct reports to enhance staff development
- Maintain data, budget, and orders for the Community Health Initiative.
- Ensure that the integrity of the handling of guest mail.
- Maintain records to be ready for audit in cooperation with accounting department Agency
- Provide direct support to Director of Guest Services and Information Technology
- Responsible for interviewing, hiring and dismissal of Environmental Service Associates, Receptionists and Community Health Initiative.
- Perform any and all other duties as assigned by the Director of Guest Services and Information Technology
Required Skills:
- Ability to provide leadership and manage staff.
- Excellent communication skills and ability to provide clear direction, training and instructions to staff.
- Ability to be a team player.
- Ability to work proficiently with Microsoft Word, Excel, and Outlook Express
- Ability to employ organizational skills effectively.
- Ability to employ critical thinking and problem solving skills.
- Time management, planning and organization.
Qualifications:
- Shift Supervisor must possess at least a high school diploma or GED.
- Must have leadership experience.
- Understanding of the homeless population preferred.
- Strong communication and mathematical skills.
- Proficient in Microsoft Office, Word and Excel.
- Must be willing to work flexible hours based upon needs of the agency.
- Bi-lingual candidates and Veterans are encouraged to apply.
Professional Conduct:
- Protect the confidentiality of employees and guests validating the authority delegation information on records before discussing any information related to any files.
- Responsible for reporting to the Florida Abuse Hotline when know or have reasonable cause to suspect that a child or a vulnerable adult has been abused, abandoned, neglected, or exploited.
- Adhere to the policies and procedures of the Coalition while maintaining high levels of confidentiality and discretion.
- Attend work consistently and punctual according to Coalition policy.
- Contribute positively to the work environment by supporting new ideas and change when applicable.
- Always represent the Coalition professionally.
- Demonstrate high standards of integrity, accountability, and service as defined by the values of the Coalition.
- Interpret and effectively communicate Coalition policies verbally and in writing.
- Ensure that all information of a confidential nature is in a secured and personal method.
Essential Physical Requirements:
While performing duties of this job, the employee is regularly required to sit for prolonged periods; talk; hear; use hands and fingers to operate a computer, telephone, and other office equipment; reach with hands and arms; and stoop, kneel or crouch. Also, the employee will occasionally lift and move up to 25 lbs. Specific vision abilities required by this job include vision and capacity to adjust focus.
While performing duties of this job, the employee is regularly required to sit for prolonged periods; talk; hear; use hands and fingers to operate a computer, telephone, and other office equipment; reach with hands and arms; and stoop, kneel or crouch. Also, the employee will occasionally lift and move up to 25 lbs. Specific vision abilities required by this job include vision and capacity to adjust focus.
In no way states this JOB DESCRIPTION or implies that these are the only job duties carried out by the employee incumbent in this position. The employee will be required to follow any other job-related instructions and perform any other job-related duties requested by any person authorized to give instructions or assignments.
This description has excluded the marginal functions of the position that are incidental to fundamental job duties. All duties, responsibilities, and requirements are essential to the job. Job functions and conditions are subject to possible modification to accommodate individuals with disabilities reasonable. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently.
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Job Summary
JOB TYPE
Full Time
INDUSTRY
Social & Legal Services
SALARY
$30k-41k (estimate)
POST DATE
05/08/2024
EXPIRATION DATE
07/07/2024
WEBSITE
centralfloridahomeless.org
HEADQUARTERS
ORLANDO, FL
SIZE
50 - 100
FOUNDED
1987
TYPE
Private
CEO
STEPHEN SNOW
REVENUE
<$5M
INDUSTRY
Social & Legal Services
Related Companies
About The Coalition for the Homeless of Central Florida
Coalition for the Homeless of Central Florida is a provider of crucial programs and services for homeless men, women and children.
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The following is the career advancement route for Shift Supervisor positions, which can be used as a reference in future career path planning. As a Shift Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Supervisor. You can explore the career advancement for a Shift Supervisor below and select your interested title to get hiring information.
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