Are you an ambitious team player who thrives on the success of your team? If so, and you share our philosophy and passion for working with kids, this career opportunity is for you!

Jump Start Pediatric Therapy is seeking an experienced Patient Care Coordinator to join our team. Strong candidates will have the education and prior medical front office experience to perform responsibilities in partnership with our Front Office Manager. This position is perfect for someone seeking part- to full-time, long-term employment in a fun, team-oriented clinical setting. The successful candidate will have an upbeat “can do” attitude and be capable of efficiently organizing and prioritizing tasks with accuracy in a lively clinic environment. Training and mentoring will be provided to support your successful transition into this key role. Pay will be based on demonstrated skills and experience.

Primary Responsibilities:

· Greeting and checking in patients

· Answering multi-line phone system

· Managing new patient referrals and registration

· Managing schedules for multiple providers

· Verifying insurance eligibility and assisting with insurance pre-authorization

· Accepting and applying payments

· Billing medical insurances and invoicing patient accounts

· Creating and maintaining electronic medical records

· Faxing, filing, and scanning.

· Managing timely internal and external communications

· Orienting families to our practice

Requirements:

· High school diploma plus prior education or demonstrated experience in healthcare administration, medical billing/coding, medical records, or similar relevant skills.

· Recent prior experience in a multi-provider medical front office position with similar front office responsibilities.

· Demonstrated knowledge of medical front office functions, including patient registration, scheduling, electronic medical record, insurance billing, and patient account invoicing.

· Proficiency with medical EMR systems, Windows OS, and Microsoft Office.

· Efficient use of standard office equipment.

Skills and Attributes:

· Self-management skills to prioritize, meet deadlines, maintain organization, and consistently be accurate.

· Interpersonal skills to build rapport, align customer service with our company’s core values, and promptly resolve conflicts with respect and professionalism.

· Personal initiative and motivation to continuously improve processes and workflows to achieve the clinic’s targeted key metrics.

· Adaptive skills to foster a positive and professional experience for both customers and employees while responding to routine interruptions, novelty, and change.

· Strong oral and written communication, with the ability to inform, educate, motivate, gain agreement, and maintain accountability.

· Analytical and visual-spatial skills to identify schedule solutions for patients requiring multiple, adjacently scheduled therapy services.

· Deep respect for policies, procedures, and ethics with the ability to inspire the same in others.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person
• Office
• Outpatient
• Private practice

Ability to Relocate:

• Coeur d'Alene, ID 83815: Relocate before starting work (Required)

Work Location: In person