Job Description
Position Summary:
We are hiring for a strategic, inspirational, and driven Operations Manager. In partnering with the store's Management Team, you will be instrumental in the overall operational success by managing CSRs, merchandising, inventory, and safety measures.
Responsibilities:

• Recruit, interview, select, manage, and train a team of customer service representatives and porters.
• Ensure company established customer service standards are achieved.
• Research and resolve invoice discrepancies.
• Responsible for maintaining strict cash control procedures.
• Full oversight of warehouse, inventory control, cycle counts, product merchandising and pricing standards.
• Work closely with store's management team to set and/or implement and enforce policies and procedures.
• Create store staffing schedules.
• Ensures accuracy and integrity of product shipments.
• Special projects as assigned.

Qualifications:

• 1 to 3 years previous retail experience preferred.
• Previous management or warehouse experience preferred but not required.
• Must have excellent organizational and management skills.
• Computer and clerical experience is preferred (MS Word and Excel).
• High school diploma or GED is required.
• Full time retail schedule, including evenings/nights, weekends, and holidays.

Conn's HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love. With more than 160 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn). #LI-ER1
Conn's is PROUD to be an equal opportunity employer.