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If you're looking for a fulfilling manufacturing career, you've come to the right place. At MillerKnoll, we're searching for dedicated manufacturing talent to support our business growth. Whether you're looking for an entry-level role or you're a skilled tradesperson, we have a position for you. We offer a competitive hourly wage, generous benefits that start on your first day, and endless possibilities for career growth. Connect with our hiring team today to learn more about available opportunities with MillerKnoll.
Position Title: Customer Account Representative - Customer Service
Department: Customer Relations
Reports To: Customer Service Supervisor
FLSA Status: Non-Exempt
Posting Date: April-2024
SUMMARY
This is a full-time position that works directly with customers and representatives on sales quotations, status calls, delivering and service. Assists on various sales/customer service projects as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of one-year experience (preferably in the wholesale home furnishings industry) with excellent verbal and writing skills. Must be organized, self-motivated, and detail-oriented, with good sales and customer service skills.
Must have word-processing computer experience.
55 wpm typing speed (flexible)
ADDITIONAL SKILLS : Ability to multi-task, prioritize and manage time effectively.
EDUCATION and/or EXPERIENCE
Associate's degree (AA) or equivalent from two-year college or technical school; one year related experience. Transferable customer service and sales skills, interior Design, design, creative arts, or home furnishings industry experience/knowledge.
BENEFITS AND COMPENSATION
Salary: $60,000
Benefits include medical, dental, vision, disability and life insurance; 401K with immediate 100% employer vested matching; profit-sharing; medical and childcare flexible reimbursement plan; 10 vacation days in years 1-4 and increase to 15 days after year 4, then increases with length of employment; discretionary annual bonus; and more!
More about CONRAD:
CONRAD is a rapidly growing employer with a dynamic and diversified work culture. We offer the opportunity to excel in the interior design and sales fields, working with a very high quality, unique and specialized product. We offer an excellent compensation and benefits package and promote ongoing career and personal development. We maintain an appropriately casual atmosphere. We are easy to locate in the sunny Bayview district.
We invite you to visit our website at www.conradshades.com!
For consideration send your cover letter and resume to:
Yolonda Greenwell-Reese, Human Resources Dept.
E-mail: Yolonda@Conradshades.com
Fax: (415) 741-2849
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
Full Time
$63k-80k (estimate)
05/02/2024
05/20/2024
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.