Description. Position Overview. Under the direction of the CSS Director, the Customer Technical Support (CTS) Associate Trainer conducts new hire training and continuous education training for the Customer Support Services team. This person is responsible for assisting with all training materials for systems utilized by the department, such as CRM, Zendesk, and other systems or tools as needed. They also assist with training agenda creation, crea...
Description. Position Overview. Under the direction of the CSS Director, the Customer Technical Support (CTS) Associate Trainer conducts new hire training and continuous education training for the Customer Support Services team. This person is responsible for assisting with all training materials for systems utilized by the department, such as CRM, Zendesk, and other systems or tools as needed. They also assist with training agenda creation, crea...
Description. Position Overview. As an integral member of a cross-functional team, collaborate with Project Engineering, Industrial Design, and Factory Engineering to design and develop new fitness products. Perform a variety of technical assignments to support various projects through the Innovation and New Product Development (NPD) processes. Prepare CAD models and drawings for various components and assemblies. Ensure compliance with product sp...
Description. Position Overview. The Johnson Health Tech North America IT team is an expanding team of fitness professionals building the e-commerce experience for the Bowflex, Horizon Fitness, Schwinn Fitness, and JRNY brands. We’re looking for a skilled developer to join our fast-paced and collaborative environment. You’ll be responsible for developing and maintaining Shopify Plus themes, managing third-party app integrations, and supporting sto...
Description. Position Overview. Under the direction of the VP of Operations, the Business Analyst – Data & Strategy will play a critical role in driving data governance, building scalable reporting solutions, and identifying cost reduction opportunities across Johnson Health Tech Trading. This role supports cross-functional teams by transforming data into actionable insights and ensuring data integrity across platforms. This role supports Johnson...
Description. Position Overview. Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This ...
Description. Position Overview. Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This ...
Description. Position Overview. Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This ...
Description. Position Overview. Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This ...
Description. Position Overview. Under the direction of the Quality Manager, the Quality Technician responsible for supporting the improvement of product quality through Continuous Improvement Projects, Inspection, Rework, and Refurbishment of products sold by Johnson Health Tech. Duties include working directly with operations teams to improve quality, support the documentation and tracking of defects, and coordinating rework efforts to fix issue...
Description. Position Overview. Under the direction of the Parts Warehouse Supervisor, the Parts Warehouse Associate must be able to perform each essential duty satisfactorily and in accordance with company policies and procedures. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities. Daily Functions. Pick and pack small parts in warehouse setting to fulfill parts orders according to ...
