Entry level opportunity

Join a global leader in HVAC&R solutions where innovation meets purpose. We're seeking passionate individuals to shape the future of comfort and sustainability. Collaborate with diverse teams, leverage cutting-edge technology, and make a meaningful impact on the world. Whether you're an experienced professional or just starting your career, be part of a team dedicated to creating more comfortable, efficient, and sustainable spaces.

Here’s what you’ll be doing:

This call center position entails efficiently processing email tickets using Zendesk, handling incoming customer calls, and processing orders.

• Process 30 email tickets per hour and handle under 5 calls per hour on average, primarily utilizing Zendesk for email communication.
• Under direct supervision, respond to incoming customer calls, fulfilling customer needs to ensure high levels of satisfaction.
• Process new orders according to customer requests, tracking open orders to ensure prompt completion, checking pricing and availability as necessary.

Here’s what you’ll have:

• Entry level
• High School Diploma

Here’s what you’ll get:

• Above market pay at $16.00
• Flexible schedule
• Excellent Benefits
• Supportive management invested in your success