Job Number 22129951Job Category Information TechnologyLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY:Reporting to the VP, Software Engineering Digital, the VP, Software Engineering Web Platform serves as the software engineering leader for Web Platform Products This role leads the team accountable for the architecture, development and delivery of innovative and high-quality customer-facing direct channel platform and drive the growth and guest satisfaction of Marriotts flagship direct channel. Follows and provides input to standard application development tools and processes to promote project quality for client-facing and property-facing systems. This position manages day-to-day relationships with global information technology teams to promote client satisfaction with all technology teams and business partners. Implements and manages continuous improvement program to improve quality, consistency, and client satisfaction.CANDIDATE PROFILEEducation and ExperienceRequired:12 years of application architecture and development leadership experience, including:Direct experience leading technology teams in defining, creating and supporting enterprise-scale consumer websites with strong knowledge of hospitality industry best practicesDirect experience in architecture and migration of multi-billion revenue generating web platforms to modern web technologiesDemonstrated experience in Agile development methodologies, specifically with large-scale initiatives and geographically distributed teamsDirect management of cross-functional, sourced, and matrixed teamsManagement of complex budgets in excess of $25-50M direct and indirect costsDemonstrated digital thought leadership commensurate with the scale of Marriott digital propertiesDemonstrated enterprise technology leadership experience in hospitality, travel or retail industryDemonstrated experience with the following technologies:GraphQL, SPA Architecture, Couchbase technologies, Swift, Kotlin, API Gateways, BLE, MVVM Patterns, React & React-Native, & Headless CMSPreferred:Demonstrated success leading medium- to large-scale initiatives/transformationsProven executive experience in strategic planning and budgeting within one or more business groupsExperience with and knowledge of IT outsourcing activities in a managed services environmentProven knowledge of SDLC; good understanding of ITIL v4 FrameworkStrong process management, negotiating, influencing and problem resolution skillsProven ability to effectively prioritize and execute tasks in a high-pressure environmentExperience in business systems and process planningKnowledge of business environment, service requirements and hospitality cultureDemonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of actionAbility to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizationsGraduate/post graduate degreeSolid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costsStrong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business termsAbility to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environmentCORE WORK ACTIVITIESDeveloping and Managing Application Development Standards, Processes, And ToolsWorks with the Enterprise Architecture and Digital Products to lead and facilitate consistency of delivery across client groupsBuilds and maintains a standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:SDLC standard tools and processes for both waterfall and agile developmentEstimating standard tools and processes, incorporating flexibility for small and large projectsDeployment standard tools and processesMonitors projects for adherence to defined application development processesWorks with IT organization to create broader IT related and corporate standards and policies where necessaryCommunicates important application development policy changes that affect service provider and/or Marriott operationsManaging Day-To-Day Relationships with IT TeamsManages application development projects in partnership with Digital Website Product Leadership, business partners and providersProvides input into overarching technology roadmaps for Digital Website ProductsDefines and oversees effective reporting to Digital Website Product Leaders and business stakeholdersLeads project reviews with Digital Website Product Leadership on application development projectsProvides overall project management of business projects/portfoliosManages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectationsMonitors all projects for alignment with defined business case processDrives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issuesDefines, manages, and improves service level reporting for application developmentProvides early warning to the appropriate Digital - Website Product leaders and team regarding degraded or missed service levelsLeads application development and maintenance of service provider project management standards and toolsParticipates in client portfolio and demand management processes, and engages service providers to promote client satisfactionEnsures effective software engineering resourcing of engineers across Digital Website Product teamsDrives talent development and best practices for teamWorks with application development service providersValidates that the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreementWorks with all IT teams to progress the service providers services to match client needsFacilitates team and service provider compliance with the agreementDefines and facilitates service levels to meet business needsSupports the IT organizationParticipates in the creation and maintenance of ITs business strategy and planningSupports and follows defined IT Governance decision rights, standards and practicesEmphasizes accuracy and effectiveness of estimating and planning management with teamAssists all IT teams with the preparation and monitoring of business/discipline and continent IT budgetsImplementing and Managing Continuous Improvement ProgramImplements CMMi or similar metrics to demonstrate continuous improvement and alignment with the industryDemonstrates continuous improvement through metrics of quality consistency and client satisfactionWorks with application development service providers, IT teams, and business partners to implement continuous improvement activitiesDesigns and administers project surveys or other feedback processes, to continually improve client satisfactionThis position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?