The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver. This role is to be a member of a new payment product that launched in 2022. This new payment product built entirely on Amazon Web Services (AWS) will create a seamless customer experience for payments across the Chase digital ecosystem. This leader will have strong passion for driving 'start-up' efforts in large companies and desire to be on the bleeding edge of technology and digital payments. Job Responsibilities Manage product backlog, production support, issue & defect resolution and prioritization Monitor against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed Work with Technology and Design teams to lead product developments efforts Collaborate with a team of cross-functional partners (i.e. Risk, Control, Compliance, Legal) to ensure a strong risk and controls environment Deliver communications to executives and leadership team on the strategy and progress Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer Monitor any product change request and assist when required in resolving production related problems Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready Required qualifications, capabilities, and skills 7 years of experience in financial services, digital, product management and / or Agile software development Deep experience in online payments including wallets, Buy Now Pay Later, merchant acquiring & processing highly desired Passion for understanding customer needs and demonstrated ability to build digital products Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design Strong knowledge of Application Programming Interfaces (APIs), open Banking and engineering practices Strong understanding of product development using Agile / Scrum Proven track record of managing risk and controls Preferred qualifications, capabilities, and skills Bachelors or Masters in Computer Science, Business Management or comparable field of study