Company Description
At All Aboard America our family of Team Members is dedicated to our valued customers, providing a travel experience that will exceed accepted standards through safety, value and trust. We are a diverse company offering contract services, regular route services and charter services serving Southeast New Mexico, West Texas, and Arizona. Our philosophy is that a good reputation and a good business is built on good people. We pride ourselves in our industry leading reputation that we have developed over the years, because of our high expectations and standards of integrity and qualify of service. We believe in offering competitively priced services that meet the needs of our customers, and offer a fair rate of return to the corporation.
Job Description
Professional Motorcoach Operators are the face of All Aboard America. Operators are responsible for the safe operation of Company vehicles transporting passengers to/from various pickup locations and destinations. Operators must be safety driven; safety and customer service are the cornerstones of the Motorcoach Operator position. Operators must ensure legal compliance with all state and federal regulations when it comes to qualification, fitness for duty, and operation of a Commercial Motor Vehicle (CMV).
Job Responsibilities:
The below list is not all inclusive. Additional responsibilities may be assigned.

• Represents the All Aboard America brand in a positive manner to all individuals; is an advocate for the Company.
• Meets agreed upon scheduling, availability and communication expectations.
• Communicates clearly and professionally with all Team Members, passengers, group leaders, law enforcement personnel and other persons while acting in the course/scope of their employment.
• Meets Company dress code for Motorcoach Operators at all times.
• Maintains records of duty status' in accordance with 49 CFR part 395.
• Obtains all information and tools needed for successful completion of each trip before departing (obtains addresses, contact information, and signs/banners, researches all destinations, etc.)
• Performs complete/thorough vehicle inspection prior to operation of any Company vehicle.
• Operates a Motorcoach in interstate commerce, in a safe and responsible manner in compliance with federal, state, and local jurisdiction, and as required by company directives.
• Maintains awareness of changes in vehicle performance while operating a motorcoach and responds appropriately to ensure Operator, passenger, and public safety.
• Follows specific trip routing if/when provided by client and/or Company personnel.
• Ensures passenger comfort and safety at all times; assists passengers in boarding and exiting vehicle.
• Loads/unloads passenger luggage, packages and other items into the luggage compartment(s) of the vehicle unless otherwise specified.
• Accurately completes a EVIR (Electronic Vehicle Inspection Report) per Company procedure demonstrating vehicle readiness and/or needed repairs in compliance with federal, state, and local jurisdiction, and as required by company directives.
• Ensures vehicle cleanliness before, during, and at the end of each trip; dumps the restroom as needed.
• Fuels the motorcoach at the completion of each assignment unless otherwise specified.
• Advises management immediately of any/all customer relations issues, incidents/accidents involving customer/vehicle and quality of services provided to the company from outside suppliers.
• Maintains a safe working environment at all times; reports any unsafe working condition to Supervisor immediately.
• Follows all Company policies and procedures.

Qualifications

• Be at least 25 years of age, and speak/read/write in English.
• Possess a current Commercial Driver's License (CDL), Class "B" or A, with "P" Endorsement, with 2 years of commercial driving experience and 6 months of "bus" experience (transit, school bus, motorcoach).
• Have no more than 2 tickets/minor violations or preventable crashes in the past 3 years, or no more than 3 tickets/crashes in the past 5 years.
• Pass a pre-employment drug screen and Human Performance Evaluation (agility/fitness testing).
• Successfully pass a background check.
• Be able to operate a Motorcoach in interstate commerce, in a safe and responsible manner in compliance with federal, state, and local jurisdiction, and as required by company policy.

Skills & Characteristics:

• Holds oneself accountable for their own results and displays a commitment for the results of the team.
• Desires to pursue excellence and fulfill position requirements in such a way to further the goals of the organization.
• Committed to service excellence, serving customers, other Team Members and vendors; establishes and maintains effective working relationships.
• Acts with integrity in all actions, demonstrating honesty and fairness in all activities and striving for excellence in all matters of ethical conduct.
• Demonstrates respect for all individuals; fosters openness and trust.
• Embraces change, never being content with the status quo; understands that success can only be achieved through change.
• Ability to comprehend and follow oral and written instructions.
• Possesses excellent interpersonal and oral/written communication skills.
• Safety driven.

Additional Information
SCHEDULE:
Motorcoach Operators work abnormal shifts and hours; Operators are required to report for duty at varying times throughout the day and night, and are required to safely Operate a CMV in all types driving conditions (early mornings, late nights, rain, snow, ice, etc.). The Company cannot guarantee the number of days that an Operator will be scheduled each week, nor can the Company guarantee the number of days that an Operator will have off each week. Motorcoach Operators travel up to 100% of the time.
PHYSICAL DEMANDS / WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical: May include lifting up to 50 pounds, and push/pull up to 75 lbs. Team Member is required to sit, walk, climb stairs, bend, kneel, lift, reach, and stand frequently. Must successfully complete a Department of Transportation (DOT) physical examination administered by a licensed medical examiner listed on the Federal Motor Carrier Safety Administration (FMCSA) national registry.
All Aboard America is committed to providing service to all passengers, including those with disabilities. Operators may be exposed to animals as service animals are permitted on our vehicles.
Environment: While performing the duties of this job, the Team Member will work outside and in/around motorized vehicles. Team Member may be exposed to wet and/or humid conditions, noise, dust, grease, fumes, gases, chemical irritants, electrical hazards, combustible materials, and all types of weather and temperature conditions. May be required to work extended hours including evenings and weekends.