James Hardie Industries is the world’s #1 producer and marketer of high-performance fiber cement and fiber gypsum building solutions.

We employ a diverse global workforce of approximately 4,800 employees across operations in North America, Europe, Australia, New Zealand, and the Philippines, and generated more than $3.

8 billion in net sales during our 2023 financial year. We believe that home is a sanctuary and a canvas for self-expression without compromise.

As the trusted innovator and industry leader in the markets where we operate, James Hardie empowers homeowners and building professionals alike to achieve their dream home with premium quality solutions that enable endless possibilities for design and aesthetics, while also delivering trusted protection and long-lasting beauty.

Make your dream career a reality. It’s possible!

Hybrid from our Fontana, CA Office

As a Transportation Coordinator you'll be responsible for all facets of outbound transportation in their regional area and balancing the competing objectives of cost and service.

This position reports to the Transportation Manager and interfaces with internal customers (Transportation, Shipping, Logistics, Customer Operations) and external carriers.

The Transportation Coordinator has a broad spectrum of responsibilities that ultimately ensure loads are shipped to meet our customers standards and done in the most effective way possible.

What You’ll Do :

Plan : Manages the planning process associated with shipping, which encompasses order recognition to execution. The planning process seeks to efficiently ship loads within quoted lead times provided to customers (45%).

Execute : Executes the planning process within the current TMS (Transportation Management) system. Works together with Transportation and Shipping Departments to create, refine, sustain, and execute business rules to make sure loads are shipped efficiently and on-time (45%).

Analyze / Report : Measure Transportation effectiveness by analyzing data and reporting on key performance indicators (10%).

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and / or assigned as necessary.

Quantitative Dimensions

Decision Making :

The Transportation Coordinator makes day to day decisions regarding outbound transportation for their region to deliver high value customer service at optimal cost :

• Effectively managing carrier capacity, and service.
• Effective communication with customer operations, planning, and shipping departments to achieve business results.
• Troubleshooting and resolving shipping issues as they occur and proactively addressing process change.

Collaboration and Interaction

• Develops stable working relationships internally.
• Exchanges standard / basic information with colleagues and immediate supervisor, project leaders and other professionals in the team.

Supervisory / Lead Responsibilities :

• This position has no direct reports.
• Work is closely supervised.
• Problems faces are not typically difficult or complex.
• Explains facts, policies, and practices related to job area.

What You’ll Bring :

Knowledge, Skills, and Abilities :

Required :

• Good interpersonal and written / oral communication skills to effectively work cross functionally across the supply chain.
• Ability to effectively take action to solve problems while exhibiting sound judgment.
• Ability to work effectively under pressure and deal with multiple priorities.
• Ability to act independently upon information and make decisions that achieve optimal results.
• Ability to identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively.

Education / Experience :

• Bachelor's Degree (preferred).
• One or more years of experience in customer service (preferred).
• One or more years of experience in transportation management (preferred).
• Experience in SAP / Blue Yonder systems software (preferred).

Competencies :

Decision Making : Identifying and understanding issues and opportunities as they relate to cost and service and taking action that is consistent with available facts and constraints

Building Partnerships : Working cross functionally to help achieve business goals.

Initiating Action : Taking prompt action to accomplish objectives.

• Communication : Clearly conveying information and ideas to solve problems, manage expectations, and deliver customer focused business result.
• Managing Work (includes Time Management) : Effectively managing one’s time and resources to ensure that work is completed efficiently.

What You’ll Receive :

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30 hour full-time employee.

Insurance starts on day one!

• 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
• Paid holidays, paid vacation including Jury Duty and bereavement leave
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community James Hardie
• And more

Apply now and come home to Hardie!

The expected pay range for this position is between $60,000 and $70,000 and is bonus eligible. Actual pay will be adjusted based on experience, market conditions, and other job-related factors permitted by law.

This position qualifies for benefits which may also include a discretionary bonus.

Not accepting 3rd party agency submissions

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James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity / expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Last updated : 2024-05-20