James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.

Position Summary

The Maintenance Supervisor provides direction, coordination, and support for the daily execution of the maintenance crew’s operating plan. Working with the Maintenance Manager, Maintenance Engineer, Planner, Maintenance Technicians, Operations, and Safety, the Maintenance Supervisor drives department productivity and quality of workmanship for the purpose of increasing overall availability and reliability of equipment. As a leader of the Maintenance Department, the Maintenance Supervisor reports to the Maintenance Manager.

Position Responsibilities

Implements strategic vision for maintenance and reliability to correct, coordinate, and support plant maintenance functions by: (65%)

• Developing and implementing plans to reduce breakdowns, improve planned maintenance, optimize scheduled maintenance, and effectively execute down-day events;
• Maintaining the facility in a safe manner and to a standard level of equipment availability;
• Reviewing and observing the work of the maintenance employees and directing development/training requirements;
• Managing all maintenance wash up days;
• Participating in the wash up day planning, half-time, and follow-up meetings;
• Incorporating plant delay items into weekly wash ups;
• Maintaining close contact with Maintenance Manager to ensure maintenance activities occur with minimal disruption to production operations;
• Driving the analysis of all electrical and mechanical down time incidents to root cause;
• Communicating individual, department, plant, and corporate performance to the maintenance technicians;
• Recommending and implementing improvement in maintenance and operational procedures; and
• Touring the plant and all facilities to interact with production, quality, safety, and maintenance to help drive cultural change and to ensure appropriate work is being performed and customer’s needs are being meet.

Provides leadership to the Maintenance Technicians by driving the development, implementation, and sustainability of a predictive and preventative maintenance system by: (25%)

• Performing and maintaining the work flow process (work identification, planning, scheduling, execution, and auditing);
• Leading the continual improvement and integration of the computerized maintenance management system (CMMS) into the maintenance and production work system;
• Capturing and recording necessary equipment and material history;
• Reviewing previous days work packages to check for follow up work and to ensure work orders are correctly closed out;
• Providing accurate man-hours for each wash up day, by craft, to facilitate decision-making; and
• Working with storeroom personnel to ensure the Company has the right parts, at the right price, when the part is needed.

Manages career development and training for the maintenance department by: (10%)

• Ensuring technicians remain proficient with advancing technologies;
• Evaluating skill sets of technicians as compared to operational and maintenance needs of the plant; and
• Developing and completing action plans to eliminate any gaps.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Quantitative Dimensions

Decision Making:

The Maintenance Supervisor balances priorities, manpower, material, and equipment availability to improve department and individual efficiency and performance.

Supervisory/Lead Responsibilities:

The Maintenance Supervisor provides leadership, mentoring, and has supervisory responsibility for all Maintenance Leads and Technicians.

Scope of Position:

The Maintenance Supervisor directs, coordinates, and supports all maintenance and facilities activities. These duties include electrical, mechanical, lubrications, safety, engineering, Research & Development (R&D), and reliability functions. The Maintenance Supervisor works with the Planner and Maintenance Engineer to provide the best possible tools and programs to all Maintenance Technicians. Working with the Maintenance Manager, the Maintenance Supervisor drives the Maintenance Department to increase reliability and availability of equipment.

Position Requirements

Knowledge, Skills, and Abilities:

Required:

• Demonstrated advanced skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and other proprietary software).
• Strong interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
• Demonstrated ability to pay attention to detail and continual diligence about follow-up.
• Strong desire to learn.
• Well organized with the ability to multi-task.
• Must be able to lead and be a part of cross functional teams.
• Knowledgeable of root cause and fault tree analysis techniques.
• Ability to thrive in a fast-paced environment.
• Sound judgment, problem solving and critical thinking skills.
• Ability to manage the flow of all required information and documentation.
• Ability to deliver sustainable and superior results.
• Strong electrical and mechanical technical knowledge.

Education/Experience:

Required:

• Bachelor’s Degree in Engineering or technical certification.
• 3 or more years maintenance supervision experience in a continuous operating (24/7) manufacturing environment.
• 1 or more years of experience planning/scheduling through hands-on experience.
• Experience working with a CMMS.

Competencies:

• Decision Making: Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Aligning Performance for Success: Focusing and guiding others in accomplishing work objectives.
• Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Gaining Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.
• Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.