The Shift Manager runs shifts, leads Crew Members, and is a part of the restaurant management team. The Shift Manager shares accountability with the restaurant management team for all restaurant’s operations focusing on satisfying guests, developing crew members, and growing sales and profits. Duties and Responsibilities. SERVICE. Ensures 100% satisfaction for all LJS guests. Solves customer concerns immediately utilizing BAM. and ensures they le...
The Shift Manager runs shifts, leads Crew Members, and is a part of the restaurant management team. The Shift Manager shares accountability with the restaurant management team for all restaurant’s operations focusing on satisfying guests, developing crew members, and growing sales and profits. Duties and Responsibilities. SERVICE. Ensures 100% satisfaction for all LJS guests. Solves customer concerns immediately utilizing BAM. and ensures they le...
The Crew Member is the key service provider to our guests and is responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service. The successful Crew Member is able to. Greet and positively engage guests in the restaurant. Accurately accept the guests’ orders and process payments. Address and resolve all guest inquiries and concer...
The Restaurant General Manager (RGM) ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of crew members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer. The Restaurant General Manager has the overal...
The Assistant Manager (AM) has the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Managers absence, ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The Assistant General Manager is a leader in the restaurant, working closely with the Restaurant General Manager to successfully carry out the policies and procedures of the...
The Assistant Manager (AM) has the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Managers absence, ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The Assistant General Manager is a leader in the restaurant, working closely with the Restaurant General Manager to successfully carry out the policies and procedures of the...
The Crew Member is the key service provider to our guests and is responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service. The successful Crew Member is able to. Greet and positively engage guests in the restaurant. Accurately accept the guests’ orders and process payments. Address and resolve all guest inquiries and concer...
The Restaurant General Manager (RGM) ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of crew members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer. The Restaurant General Manager has the overal...
