1 contact center representative Job in clinton, nc
SOUTHEAST FOUNDATION AND CRAWLSPACE REPAIR is Hiring a Call Center Representative Near Clinton, NC
Job Details
Description
CUSTOMER CARE SPECIALIST
Southeast Foundation and Crawlspace Repair (SFCR), a regional leader in the waterproofing, foundation repair and concrete repair industry, is looking for a highly motivated and positive individual to serve on our team of Customer Care Specialists.
Our purpose at SFCR is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At SFCR, we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined possible.
ESSENTIAL JOB FUNCTIONS
- Represents the company through telephone customer contact.
- Answers calls, sets sales appointments, sets annual maintenance or customer warranty service appointments.
- Follows up with customers on a variety of issues/occasions.
- Keeps customer records and files current and updated, as well as sends customers information about the company and/or services performed.
- Performs administrative functions to support all departments as needed.
- Regular and punctual attendance. Ability to work overtime if needed.
Qualifications
REQUIRED SKILLS
- Thorough understanding of customer service principles and practices.
- Skill in operating personal computer and programs such as spreadsheets, database, and work processing software.
- Skill in verbal and written communication.
- Ability to handle a variety of tasks.
- Ability to perform accurate data entry.
- Possess talent and personal traits:
- Customer Focus
- Self Management
- Planning & Organizing
- Empathetic Outlook
- Resiliency
- Teamwork
- Diplomacy & Tact
- Integrity
-
EDUCATION AND EXPERIENCE
- High school diploma or G.E.D. preferred.
- 1 years call center experience preferred.
- 18 years of age or older.
- Bilingual in English/Spanish a plus!
-
For more information, please contact:
Job Summary
Other
$38k-49k (estimate)
05/04/2023
10/18/2025
The job skills required for Call Center Representative include Customer Service, Call Center, Planning, Customer Focus, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Step 3: View the best colleges and universities for Call Center Representative.
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