Salary: $60,123.73 - $79,336.45 Annually
Location : 15 Griffin StreetSylva, NC
Job Type: Permanent, Full-Time
Job Number: 20240065
Department: Social Services
Opening Date: 04/17/2024
Closing Date: 5/31/2024 5:00 PM Eastern
FLSA: Exempt
Position Overview
Supervisory and managerial position directing social work programs within the Department of Social Services. Directly involved in operational matters and planning of program services. Work involves the supervision of a range of adult, family and children's services programs with direct involvement in operational matters as well as short and long-range planning of program services. Work is performed independently under the agency director's supervision and may include acting in the director's absence.
SALARY RANGE $60,123.73 - $79,336.45 (depending on experience), Grade 30
Duties and Responsibilities

• Establish plan with unit supervisors to ensure delivery of services, allocation of staff and other resources, coordination with other division in the agency and organizations within the community.
• Provide input into agency planning process as member of management team or executive committee.
• Serve on Local, State and regional committees to provide input on developing new policies and procedures.
• Confer with unit supervisors on issues that impact on program goals, objectives, policies, and the delivery of services.
• Recommend changes in organization, work flow, and new programs to agency director; employees delegate daily operational issues to program supervisors.
• Recommend budgetary needs to agency director for services programs based on input from unit supervisors and analysis of reports and information; justify budget to agency director and may assist in explaining to local boards; and monitor expenditures.
• Ensure that supervisors provide necessary on-the-job training and arrange for training by State staff and other professionals; provide orientation to new employees; assess training process and make necessary modifications.
• Ensure compliance with county, state, and federal laws, regulations and policies as well as professional ethics through discussions with supervisors and staff,
  community professionals, and State officials.
• Review quality and quantity of work by analyzing information gathered in conferences with supervisors and staff and review of case records, reports, and statistical data.
• Confer with unit supervisors regarding initial actions, approve oral warnings but usually make recommendations on written warnings and dismissals to agency
  director.
• Participate in the interviewing and selection of new employees; recommend hiring of supervisors to agency director, evaluate performance of supervisors
  through written and verbal appraisals.
• Administratively and professionally responsible for services of staff which typically include social work supervisors, social workers and volunteer workers. Programs usually include adoptions, adult protective services, child protective services, domiciliary supervision, and related services.
• Professional staff supervised ranges from 20-30 social workers and social work supervisors. Other staff may include paraprofessionals, chore providers,
  volunteers and contracted professionals.
• Programs usually include some provisions for emergency/crisis services, foster care homes and similar programs which require evening staffing and/or shift operations; program may include emergency shelters and other facilities.

Education and Experience

• Master's degree from an accredited school of social work and four years of social work or counseling experience, two of which was in a supervisory capacity; or
• A bachelor's degree from an accredited school of social work and five years of social work or counseling experience, two of which were in a supervisory capacity; or
• A bachelor's degree in a human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six years of social work or counseling experience, two of which were in a supervisory capacity; or an equivalent combination of training and experience.

Knowledge, Skills and Abilities

• Thorough knowledge of methods and principles of casework supervision and training.
• Thorough knowledge of social work principles, techniques, and practices and applications to casework and community problems.
• Considerable knowledge of social and economic factors in the community, and local agencies and resources.
• Considerable knowledge of the laws, regulations, and policies which govern social services programs.
• Considerable knowledge of the principles and techniques of public administration, including personnel administration, budgeting, and office management.
• Skill in directing a staff of social workers and supervisors and related professionals and students engaged in a variety of services.

Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees' Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings. A full overview of benefits is available at