Job Summary/ Essential Job Functions. Reporting to the HCV Application Hotline Supervisor, the Information Clerks’ responsibilities will include, but are not limited to, the following. Take hotline phone calls and provide accurate answers to queries and concerns. Guide callers through completing, troubleshooting, and navigating the application and client's website. Engage in active listening with callers, confirming or clarifying information and ...
Job Summary/ Essential Job Functions. Assist with various duties related to the correspondence process including, but not limited to the following: (1) Perform timekeeping duties. (2) Research and provide an accurate analysis of case activities. (3) Use current customer relationship management (CRM) software to perform data entry. Preferred Skills. Timekeeping. Data entry and document uploads. Mail Processing (email and paper). Filing. Job Types:...
Job Summary/ Essential Job Functions. Assist with various duties related to the correspondence process including, but not limited to the following: (1) Perform timekeeping duties. (2) Research and provide an accurate analysis of case activities. (3) Use current customer relationship management (CRM) software to perform data entry. Preferred Skills. Timekeeping. Data entry and document uploads. Mail Processing (email and paper). Filing. Job Types:...
Position: Customer Service Rep / Call center. Location: Long Island City, NY 11101. Job Description. Must have 2 - 4 years of experience in customer service with database experience. High School Diploma/GED is required. Bi-lingual / Spanish is a plus. Experience in handling a high volume of inbound/outbound calls. PC literate, Proficient with MS office suite. Good data entry skills, good typing skills. Excellent oral communication. Additional Not...
