Compensation: $21.45 - $26.80 per hour (based on years of experience). Summary. The Help Desk Support Specialist provides the. first level of support for computer users who contact the Help Desk provided by. the Information Technology Services department. Duties include answering the Help Desk phone. management of the systems. maintenance and technical support system by logging and monitoring all requests. and resolutions into the Help Desk datab...
Compensation: $21.45 - $26.80 per hour (based on years of experience). Summary. The Deskside Support Specialist performs hardware and. desktop applications support and repairs for user departments across the. Clinic. Also works in concert with other. IT staff to resolve hardware, software, and communication problems. Furthermore, assists in resolving IT problems for day-to-day users over the. phone. Works with departments for specialty hardware n...