ESSENTIAL FUNCTIONS

• Answer incoming phone calls for multiple specialty practices
• Schedule routine, follow up, and new patient appointments
• Reschedule appointments as needed
• Address basic billing questions and redirect as appropriate
• Prepare and mail welcome packages to new patients
• Confirm future appointments
• Provide general practice information for patients as needed
• Other responsibilities as directed by coordinator or manager

JOB REQUIREMENTS

• Compassion and empathy
• Strong organizational skills
• Excellent professional judgment, phone skills and decision making ability
• Proficiency with Windows based computer applications
• Flexibility and willingness to work as a team member
• Able to prioritize and handle multiple tasks
• Professional appearance

Schedule:
Monday-Friday, 40 hours per week
InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.