6 System Administrator (International) Jobs in San Francisco, CA
Intelligent Technical Solutions is Hiring a System Administrator (International) Near San Francisco, CA
Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Basic and intermediate networking issues.
- Escalation point for Tier 1 technicians
Job Qualifications
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Minimum of five years experience in IT Support or a similar role.
- Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Server Certifications are preferred.
Job KPI's
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements
- A home office set up that meets the following:
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- HD webcam
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
Note: If you don't have a UPS or a secondary monitor, the company is willing to cover the initial expenses for acquiring these items. The total cost will be deducted from your salary over a three-month period. - A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week - 8:00AM to 5:00PM, Eastern Standard Time (EST) from Monday to Friday.
- Able to pass our online behavior and cognitive assessments.
- Must have at least 2 of the following certifications: CompTIA A , CompTIA Network , CompTIA Security , CCNA
- Able to provide NBI Clearance (for PH applicants).
Compensation
Pay rate ranges from $8.70/hr up to $18.89/hr and vary by experience and location.
Benefits
- Paid US Holiday
- Night Shift Bonus
- Paid Time Off (15 Vacation Days per year)
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Health & Wellness Program
- Dental & Vision
- Salary Advancement
You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible:
Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW
Job Summary
Full Time
$63k-81k (estimate)
02/26/2024
07/10/2024
itsasap.com
Las Vegas, NV
100 - 200
Related Companies
The job skills required for System Administrator (International) include Troubleshooting, Operating System, VMware, Active Directory, Networking, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a System Administrator (International). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by System Administrator (International). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for System Administrator (International) positions, which can be used as a reference in future career path planning. As a System Administrator (International), it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System Administrator (International). You can explore the career advancement for a System Administrator (International) below and select your interested title to get hiring information.
If you are interested in becoming a System Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a System Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on System Administrator job description and responsibilities
System administrators support, troubleshoot, and maintain computer servers and networks.
02/02/2022: Modesto, CA
System administrators are responsible for keeping the systems running smoothly.
02/25/2022: Fort Lauderdale, FL
System Administrators are responsible for managing, troubleshooting and proactively updating hardware and software assets to prevent downtime or zero-day exploits from occurring.
12/28/2021: Reading, PA
The System Administrator takes care of the user accounts, permissions, access rights, and storage allocations.
02/02/2022: Lansing, MI
System administrators maintain the workflow of their organization, and they ensure that there are efficient and effective lines of communication open at all times.
03/03/2022: Corpus Christi, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on System Administrator jobs
A system administrator may provide some level of support, depending on their job description and employer needs.
12/19/2021: Huntington, WV
They work with both hardware and software systems to ensure that the business’s computer networks run smoothly.
12/26/2021: Salem, OR
Many of the skills required to perform the tasks associated with system administrator roles are acquired through a formal education program.
02/09/2022: Green Bay, WI
Generally, a prospective employee will be required to have experience with the computer system they are expected to manage.
02/03/2022: Fresno, CA
A good System Administrator must have excellent communication skills since they work directly with employees across an organization to understand their needs and ensure all employees can work as efficiently as possible.
03/02/2022: Springfield, MA
Step 3: View the best colleges and universities for System Administrator.
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