Instrumental helps the world's most admired electronics brands build better hardware. We drive the digital transformation of quality, inspection, and testing with data analysis and AI products. Hardware engineering, operations, and quality teams leverage Instrumental's manufacturing platform to accelerate development time, improve yields, and reduce field failures.
As a Solutions Architect, you will work with Instrumental's rapidly growing go-to-market team to deliver technical solutions for various applications across leading electronics brands.
Our team doesn't wait for things to happen, we make them happen. Successful team members are problem solvers and adaptable - when it's not in the playbook, they create the next play. When there is no playbook, they start one. Most of our go-to-market team comprises experienced engineers who understand how much time and manual effort goes into manufacturing - and have come to the business to increase their impact on our industry.
This is a unique role that will leverage your hardware engineering background, technical curiosity, and interpersonal skills to directly influence how customers build their products and help Instrumental scale. As a member of the go-to-market team, your impact extends beyond just traditional technical expertise; this is an opportunity for dynamic synthesis of business strategy, analytics, and gap analysis. You will be a key player in ensuring that our solutions not only meet immediate technical requirements but align seamlessly with customer business goals.
What You'll Do:

• Design Solutions : Guide and mentor the project team through specification, design, development, and deployment to ensure customer requirements are met. Facilitate change management to their business and business process design & development that leverages Instrumental capabilities.
• Station Requirements & Design : Scope and design Instrumental stations, adjusting imagery, mechanical nest designs to suit customer applications.
• Technical Validation: Work with sales to validate the technical scope of opportunities for new and existing customers across their line.
• Cross-Functional Depth : Work at depth across engineering, operations, and quality to drive solutions within a diverse set of issues.

Who You Are:

• B.S. required; STEM degree preferred
• 3 years experience as a product design, mechanical, electrical, manufacturing, quality, or operations engineer OR 3 years experience as Solution Architect, preferably in complex and large-scale discrete manufacturing environment
• Industry-specific experience in one or more of: consumer electronics, measurement & testing, heavy industry/manufacturing, aerospace, automotive, defense, medical, etc.
• Strong understanding of manufacturing processes, information systems, change management, system implementation, and best practices during development, new product introduction (NPI), & mass production
• A desire to be customer-facing, with a customer-success mindset
• Demonstrated ability to be successful in a startup environment or as an intrapreneur in a larger organization.

This role requires authorization to access information that is subject to U.S. export control restrictions.
We're a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. You're encouraged to apply even if your experience doesn't precisely match the job description!
The following is a representative annual base salary range for this position within the Bay Area: $134,000 - $151,000. In addition, job level & salary opportunity is evaluated through our interview process - we review experience, knowledge, skills, and abilities of each applicant.
Instrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.
All candidates must have an unrestricted right to work in the U.S.