Study Abroad Advisor (4545U), Summer Sessions, Study Abroad, Lifelong Learning & University Extension - 43899 About Berkeley
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Departmental Overview
Summer Sessions, Study Abroad, Lifelong Learning & University Extension (SSALLEX) is the extended education division of the University of California, Berkeley and an essential part of the University's mission to extend the research and scholarship of UC Berkeley to a global community. SSALLEX is a vibrant and dynamic organization that enables more than 60,000 visiting, UC and potential Cal students; parents, faculty, academic units, international business partners, and central campus service providers participate in providing more than 2,000 summer courses, fall freshman programs, study abroad experiences, global internships, and year-around programs or courses, lectures, special events and interest circles for older adults.
The Role:
Advisers are responsible for advising students on choosing, applying for, preparing for, participating in, and returning from all programs under the scope of Berkeley Study Abroad, including UC's Education Abroad Program, Dual Degree programs, and Berkeley administered study abroad programs. They are the primary contact students have with Berkeley Study Abroad during their academic careers at Berkeley. Advisers are responsible for providing academic and cultural advising for a specific set of countries and programs, and general advising on the full range of study abroad offerings. Advisers serve on committees or workgroups and have project management responsibilities as determined by Assistant Directors.
Application Review Date
The First Review Date for this job is: October 26, 2022
Responsibilities
Advising:
Provides advice and guidance to students on all aspects of their international academic experience, including requirements for the campus department, school, or college that may be fulfilled abroad.
Advises on all aspects of a Dual Degree student's timeline including: admission requirements, majors, curriculum integration, course planning, and graduation requirements.
Liaises with L&S College advisors, departmental advisors, Admissions, the Registrar's office, Transfer Evaluation Unit, New Student Services, and other campus departments about these students.
Is responsible for matching students to appropriate program choices, including redirecting them in cases of over-enrollment, program closures, or other unusual circumstances. Advises on special eligibility requirements for host universities' admission processes.
Provides advice to the University Office of UCEAP and to UCEAP Study Centers about student academic and cultural issues and recommends ways to improve programs and the students' experiences.
Reads application files for programs in their region, evaluates qualifications for admission, and makes selection decisions, setting conditions for participation.
Writes case statements and advocates for students who should be allowed to participate even if they do not have the minimum GPA requirements.
Identifies students with low GPA or foreign language deficiencies, advises students, recommends appropriate courses of action, and monitors fulfillment of requirements for admission and participation on Berkeley Study Abroad programs
Counsels students who have been denied admission or not placed.
Prepares admissions summaries and recommendations for action to the Administrative and Faculty Directors in cases of appeal.
Provides detailed information and advice on the cultural context and academic environment of the receiving country and host institution.
Advises on complex overseas visa requirements and issues of U.S. citizenship and permanent residency as they impact a student's ability to receive travel documents.
Has substantial knowledge of program options outside their specific region during general advising shifts and during training of new advisers, other staff, and student staff.
Evaluates merits of student petitions and advises students about retroactive actions after return from study abroad; makes recommendations to college advisers and undergraduate Deans in unusual cases.
Determines barriers, distractions, and complications affecting a student's academic success, helps students recognize these key academic issues, and makes appropriate referrals for additional therapeutic counseling and/or assistance from other units.
For students with disabilities or special needs, negotiates accommodation for the student between the Disabled Students Program and program providers.
Project Management and Team Leader:
In collaboration with Berkeley Study Abroad and campus colleagues, serves as project manager and team leader for several areas as determined by Assistant Directors.
Areas of responsibility include:
Event Design & Coordination, such as Dual Degree outreach events and webinars, Golden Bear Orientation, International Education Week, Cal Day, Yield Events, Study Abroad Fair/Week, and Fall outreach workshops.
Diversity and Inclusion Workgroups and Partnerships. Workgroup examples include Data Driven Outreach, Identity Based Programming, & First-Gen Mentorship. Partnerships include the Student Parent Center, Transfer & Reentry, Undocumented Student Program, EOP, Multicultural Community Center, and Disabled Students Program.
Resource development and management for Pre-Departure/Pre-Arrival Programming and Requirements, Orientation and Re-Entry,, including event management, retention efforts, pre-departure/pre-arrival documents, advisory emails, panel coordination, and risk/safety
Marketing Liaison to coordinate Berkeley Study Abroad promotion with UCEAP, SSALLEX, and campus-wide efforts. Includes Berkeley Study Abroad and Dual Degree websites and social media, photo and other promotional contests, and newsletter communications.
Participation in the Student Peer Advising, Ambassador and Mentor programs, for example, assisting with hiring, training, and project coordination.
Health Clearance Administration, including annual update of requirements for the BSA Health Clearance website, coordination of rosters, and being liaison to the Tang Center and UCEAP Health/Safety team.
Application and Intake Design & Maintenance, including annual requirement gathering, deadline management, application design/editing/maintenance, process design for review and selection, interview and acceptance materials, communications with students and campus/institutional partners.
Administration of scholarship programs, including the Berkeley Study Abroad scholarship(s), UCEAP and Gilman scholarships, Departmental and Donor Awards, and the Dual Degree Social Media Scholarship.
Recruitment and Outreach:
Within a team of BSA Advisers, prepares and participates in campus-wide recruitment activities.
Develops outreach plans for individual programs within their advising portfolio.
Designs and develops customized information meetings for programs within regional responsibilities and for specific academic disciplines.
Meets with faculty and administrative staff of partner institutions when they visit Berkeley.
Plans and participates in occasional overseas site visits in their program portfolio to gain first hand knowledge of academic offerings, housing, student life, and to improve preparation and orientation of outgoing students.
Outreach to precollege students and counselors, including potential travel to student fairs, to recruit for programs in Berkeley Study Abroad and SSALLEX.
Academic Integration:
Coordinates with academic departments and colleges to integrate academic coursework taken abroad into UCB degree programs. Manages breadth approval process in cooperation with the College of Letters & Science.
Advises assistant directors on academic matches between prospective and existing programs to departments, school, and college curriculum.
Identifies barriers to participation within departments, schools, and colleges and recommends solutions
Coordinates adviser education workshops, develops relationships with academic advisers, promotes resources such as the Academic Integration Grant within their network.
Required Qualifications
Two years' experience in international higher education advising and administration.
Thorough knowledge of advising and counseling techniques, or student services advising.
Abilities in problem identification, reasoning, ability to develop original ideas to solve problems.
Ability to manage multiple tasks simultaneously with a highly demanding workload and under pressure of deadline constraints with an ability to handle many interruptions.
Effective verbal and written communication skills, including public speaking in a variety of settings.
Ability to organize and prioritize work without direct supervision, and as a part of an independent team of professional staff members.
Ability to handle conflict pro-actively and with diplomacy to maintain effective working relationships with supervisor, co-workers, students, parents, faculty and staff.
Ability to collaborate with team members to identify, establish and promote best practices for the office.
Excellent organizational skills and ability to coordinate projects, anticipate deadlines and adjust priorities when dealing with competing and complex tasks.
Education/Training:
Bachelor's degree in related area and / or equivalent experience / training.
Preferred Qualifications
Experience in international education administration, preferably in a study abroad office.
Thorough knowledge of college/school policies and procedures, both on campus and abroad at host universities.
Knowledge of and/or ability to learn academic programs, policies and procedures in most of the academic departments in the College of Letters and Science.
Experience with and/or knowledge of Undergraduate Admissions policies and procedures.
Experience in complex records management in a database.
Experience using the Google Suite.
Intermediate proficiency with Google Sheets and/or Excel
Experience with Technolutions Slate
Experience in an undergraduate academic environment with knowledge of UC policies/procedures.
Demonstrated knowledge of international higher education systems and cross-cultural issues.
Experience with and/or ability to learn and understand how to advise for students at the University of California.
Participation in the or ability to learn and understand the UC Education Abroad Program, Berkeley Study Abroad, or other study abroad program.
Salary & Benefits
This is a full-time (40 hours/week), career position, and eligible for full UC benefits.
This is an exempt, monthly paid position. The annual salary is commensurate with experience within the range of $60,000.00 - $84,000.00.
This position is a hyrbid position that require an occasional on-site presence, determined by the needs of the business.
For information on the comprehensive benefits package offered by the University visit:
https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html