Help Desk Support L-1 - Long Term Project - Plymouth, MI

Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Qualified candidates may send a copy of their resume (Word Format) to tsanchez@inspyrsolutions.com

Job Description

• Provide first response/Level 1 Help Desk Support to guide and address various user problems.
• Troubleshoot network, M365, operating system, and hardware problems, including printer, laptop, and desktop.
• Coordinate end users to subject matter experts with administrative authority and correct authentication/access issues.
• Manage asset returns and asset management.
• Log all calls and keep accurate records of all information in a database.

Requirements

• BA/BS diploma or equivalent.
• Minimum 2 years of IT Help Desk and desktop/laptop support.
• Ability to diagnose and troubleshoot issues with hardware, software, and network.
• A or Microsoft Certification is a plus.
• Detailed-oriented, organized with good communication skills.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• …and much more!

About INSPYR Solutions:

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.