Job Description
MAJOR FUNCTION:
Surgical Business Services mission is to implement comprehensive surgical scheduling and revenue strategy to deliver optimal patient care and improve department throughput. This position oversees the administrative operations of the Surgical Business Services. Serves as liaison with patients and associated departments during surgical journey. Responsible for the coordination of care for patients having a surgical procedure at each Medical Center and the Vineland Endoscopy Center.
QUALIFICATIONS:
Education & Experience:

• College coursework or degree,
• Minimum 0- 1 years experience in a hospital, physician practice setting required.
• Experience in health insurance environment or related work experience required.
• 0-1 years of surgical scheduling experience preferred.
• Experience scheduling in Cerner and using applications such as NJ Shine, insurance verification/ eligibility tools, patient liability estimation tools (NaviNet, Waystar and Soarian Financials) preferred.

Certification/ Licensure:

• Certified Medical Assistant, Certified Nurse's Aide preferred.

Knowledge & Skills:

• Strong knowledge of clinical / medical practice operations, procedures, medical/ surgical terminology, anatomy, and administrative procedures required.
• Demonstrating a proficiency of Microsoft computer applications with a minimum score of 80%.
• Strong organizational and analytical skills; innovative with ability to identify and solve problems required.
• Able to adapt, prioritize and meet deadlines required.
• Maintains high level of knowledge and skill in the use of appropriate electronic systems to obtain and provide information.
• Always courteous and maintains a pleasant, professional voice during phone communications and co-workers.
• Ability to use multi-line telephone system, fax, typewriter, copier.
• Must be proactive, self-motivated, able to multitask and organize work independently.
• Willing to extend a helping hand in any person in need of our services.
• Understanding of DRG's, Surgical/ Medical ICD-10 codes and CPT/HCPC Codes and Modifiers.
• Must be able to communicate effectively with physicians, patients, and the community.
• Capable of establishing good working relationships with both internal and external customers.

Physical Requirements
Place an N, O, F or C in the boxes below
N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly >80%)
Lifting <20lbs O Standing O Sitting C Lifting 20-50lbs O Climbing F Kneeling O Lifting>50lbs N Crouching O Reaching O Carrying O Hearing C Walking F Pushing N Talking C Vision C Environmental Conditions Noise F Varied Temperatures N Cleaning Agents O Noxious odors N Patient Exposure N Operative Equipment N