4625 East Bay Dr., Suite 305, Clearwater, FL 33764

Monday - Friday 8am-5pm

Job title: Receptionist

Overview:

Our receptionists act as a liaison between the providers and veterans by 

working directly with the provider to deliver high-quality, compassionate customer service.

Responsibilities: The following reflects management’s definition of essential functions for 

this job but does not restrict the tasks that may be assigned. Management may assign or 

reassign duties and responsibilities to this job at any time with reasonable accommodation. 

• Ensuring all visitors are prescreened and veterans are checked in/out properly on PS.

• Uploading results to appropriate vendor/PS portal resources for billing and medical 

records.

• Cooperates and communicates with the Lead MA in the clinic (if applicable) for areas 

affecting front office operations.

• Assists with the general housekeeping protocols in accordance with our Infection 

Control policies and guidelines.

• Ensuring proper organization and supply inventory for the front desk area.

• Assists with scanning and emailing EOD paperwork such as cleaning logs, accounting 

invoices, mail, etc. to management.

• Creating veteran charts.

• Operating Fax Machines, Printers, Scanners, Copiers and, answering phones.

Requirements and Skills:

• High School Diploma or GED Required

• Associates or equivalent experience preferred

• Excellent written and verbal communication

• Extremely strong analytical and problem-solving skills

• Keen attention to detail

• Self-starter

• Ability to prioritize and field multiple duties and requests

• Must be able to meet deadlines in a fast-paced environment

• Strong systems skills (Excel, Outlook, Word)

Physical Requirements: 

The physical demands described here are representative of those that must be met by an 

employee to successfully perform the essential functions of this job. Reasonable 

accommodations may be made to enable individuals with disabilities to perform the 

essential functions. While performing the duties of this job, the employee is regularly 

required to sit, talk, and hear. The employee is frequently required to walk; use hands to 

finger, handle, or feel and reach with hands and arms. The employee is occasionally 

required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must 

occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job 

include close vision.

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