Overview
The Sr. Field Service Technician is a customer-oriented individual who provides excellent service and customized solutions. This individual assembles, repairs, and maintains batteries / energy storage equipment (focus on Vanadium Batteries) , chargers, and battery handling equipment in a timely and efficient manner at the customer's site, while also actively seeking opportunities to offer the right products to the customer. You'll have access to a company vehicle and training to make you effective. But, you need to bring a working knowledge of standard shop tools, a good understanding of basic electricity/electronics, and the ability to read, analyze and interpret documents. If you enjoy bringing solutions to the customer and don't mind getting your hands a little dirty, this might be for you!
Stryten Energy offers a strong benefit package that includes the following:

• Competitive based salary
• Medical, prescription, dental and vision plans
• Short-term, long term disability and employee life
• 401(k) plan with Company Match
• Paid Time Off
• Paid Holidays

This position is home-based and requires travel to customer sites in the Atlanta area per business needs. Employee can be based in the Greater Atlanta area.
Apply online or text strytenjobs to 97211 to begin your pre-screening process!
Responsibilities
To perform this job successfully an individual must be able to perform each duty satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ensure work orders are filled out properly and in a timely manner.
• Convey all information to the proper contact at the customer's location to ensure customer satisfaction.
• Ensure a clean and safe work area.
• Keep the service vehicle in good working order and stocked correctly, maintained to manufacturer's specifications.
• Practice safety and good housekeeping at customer site, in shop and in all circumstances when representing Stryten Energy.
• Operate company vehicles in a safe, courteous manner, in all traffic.
• Communicate with Management/Sales on any customer issues.
• Actively promote point of sale items and allied products and services.
• Proper use of company funds and assets in the execution of the job.
• Represent Stryten Energy in a neat and professional manner in accordance with Stryten Energy standards.
• Ability to operate forklift truck, crane, and reach truck on a regular basis.
• Perform service calls at customer locations to repair batteries, chargers and Battery Handling Equipment in a timely manner to meet customer's expectation.
• Ensure all information is conveyed to proper authority at customer's location to ensure customer satisfaction.
• Demonstrates proficiency in the troubleshooting and repair of competitor's equipment.
• Pursues new accounts, qualifies whether services are warranty or billable.
• Recommends and implements improvements in the work process.
• Interfaces with multiple levels of customers/dealers/management to provide assistance and recommend application improvements.
• Other duties as assigned.

Qualifications
We're looking for:
Critical thinking and troubleshooting skills.

• Critical thinking and troubleshooting skills.
• A high school diploma/GED/equivalent required, and one-to-three years battery or field service experience is desired; military experience also welcomed.
• Associate Degree preferred
• Project Management, and Industrial Maintenance experience a Plus
• Vanadium Battery, and energy storage experience a plus
• Ability to work independently or as a team with minimal supervision.
• High degree of organization, deadline focus, self-motivation and accountability.
• Ability to deal with difficult situations and maintain a positive attitude
• Analytical ability to prioritize work and move from task to task

PHYSICAL DEMANDS

• While performing the duties of this job, an individual is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms and talk or hear.
• Individuals are occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
• Ability to regularly lift a minimum 50 lbs on a daily basis and 51 to 150 lbs with assistance of equipment on a daily to weekly basis
• Regular use of safety glasses. Vision requirements: close vision

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, individuals are regularly exposed to moving mechanical parts and fumes or airborne particles.
• Individuals regularly exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock.
• Noise level is minimal to loud.
• Surroundings clean to dirty.

#L!-JA
#CB
EEO Statement
Stryten Energy is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
About Statement
Stryten Energy helps solve the world's most pressing energy challenges with a broad range of energy storage solutions across the Essential Power, Motive Power, Transportation, Military and Government sectors. Headquartered in Alpharetta, Georgia, we partner with some of the world's most recognized companies to meet the growing demand for reliable and sustainable energy storage capacity. Stryten powers everything from submarines to subcompacts, microgrids, warehouses, distribution centers, cars, trains and trucks. Our stored energy technologies include advanced lead, lithium and vanadium redox flow batteries, intelligent chargers and energy performance management software that keep people on the move and supply chains running. An industry leader backed by more than a century of expertise, Stryten has The Energy to Challenge the status quo and deliver top-performing energy solutions for today and tomorrow. Learn more at stryten.com.