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Why Join Apple? Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision; dental; 401(k) contribution match; tuition reimbursement; guaranteed 11 federal holidays; paid time off; paid volunteer time; TEAM Bonus plan and much more. Additional Workplace Highlights:
Role: Under general supervision but following established policies and procedures the Member Solutions Center Training Supervisor coordinates and delivers training to all Member Solutions Center staff members in a variety of topics, subjects, skills and knowledge. Identifies and arranges suitable training methodologies and formats to optimize efficiency and appeal to all different training levels. Actively reviews, creatively designs and implements effective methods to educate, enhance and recognize performance. Evaluates effectiveness and quality of training programs through monitoring and feedback. The Member Solutions Center Training Supervisor assists in driving improved performance in people, processes and the execution of goals and daily member service operations, while ensuring that all staff members are provided all tools necessary for success. Provides excellent member service while taking on complex issues and strives for first contact resolution. Works diligently to protect Apple and its members from fraud by recognizing and reacting to all suspicious and fraudulent activity. Performs duties and responsibilities in accordance with The Apple Way principles, of Team Up, Serve with Purpose, Challenge Yourself and Own It. Is cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Performs other duties as assigned. Essential Functions & Responsibilities:
Experience
Education High school diploma or equivalent (GED). Associate degree preferred. Interpersonal Skills Work involves extensive personal contact with others. Motivating, influencing, and/or training others is key at this level. Must possess excellent interpersonal, analytical, problem-solving, verbal, and written communication skills. *** Apple Federal Credit Union values, encourages, and implements diversity in the workplace. As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. All selected candidates will be subject to credit and background checks to determine employment eligibility. *** |
Full Time
Banking
$68k-86k (estimate)
05/05/2024
07/04/2024
applefcu.org
ASHBURN, VA
200 - 500
1956
EDWIN RAMOS
$50M - $200M
Banking
Apple FCU offers everything youd expect from a financial institution, but its our personalized service that truly reflects the Apple difference that transforms banking from a chore into an experience. Were grateful for every member who chooses to be a part of the Apple family. Thats why we work hard to treat our members better than the place down the street. One way we do that is by offering the kind of attention and service that helps tackle basic and complex financial situations. We want to help fulfill dreams. Be a dream maker: search positions at https://www.applefcu.org/careers! Apple is ...
continually looking for talented, hard-working, service-oriented people. Apple strives to be an employer of choice by offering a competitive compensation package, which includes: market-based pay, generous benefits and variable pay opportunities for all positions. Our friendly work environment also offers ongoing internal career development opportunities, a progressive management staff, headquarters fitness facilities, and a variety of Northern Virginia locations within easy commuting distance.
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