Veterinary Client Service Representative

Department: Receptionists

Employment Type: Full Time

Location: Hickory, North Carolina

Description

Here is What Your Day Might Consist of:

• Greet all patients in a professional and polite manner 
• Answer phone calls promptly & take messages 
• Resolve patient complaints via phone and email 
• Verify customer account information 
• Multitask within a fast-paced environment 
• Provide exceptional customer service

Here is the Experience you will bring to the Job:

• A high school diploma or GED required 
• Previous experience in the veterinary field required 
• Must be available to work rotating shifts 
• Ability to sit, stand and walk for various amounts of time 
• Must maintain professionalism in high-stress situations 
• Excellent verbal, written, and oral communication 
• Ability to lift 50lbs 

Benefits What We will Offer You:

• Discounted Penn Foster LVT program with the potential of a fully paid scholarship 
• Fully paid Veterinary Technician Specialty (VTS) specialization 
• Competitive compensation 
• Medical, dental, vision, and life insurances 
• Veterinary services discount 
• Retirement: 401(K) with employer match 
• Paid Time Off and Paid Holidays