Description. . POSITION OVERVIEW. Receives all incoming calls, answer all emergency calls, submit work orders in the computerized maintenance management system (CMMS), notifies responsible section concerning work orders, maintain appropriate records and conduct necessary training. Assumes the responsibility for answering calls and submitting a variety of work orders into a CMMS. Assists in responding to emergency and non-emergency work order requ...
Description. Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio, public address system, and other associated equipment. Have the ability to handle: emergency calls, medical emergencies, fire procedures, control groups, bomb threats, knowledge of the security alarms, disaster plans and other urgent matters as they arise...
Description. POSITION OVERVIEW. The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable...
Description. Essential Duties & Responsibilities (included but not limited to). The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard...
Description. POSITION OVERVIEW. The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities. The Candidate shall t...
