Company Description
Informa is a leading international events, intelligence and scholarly research group.
We're the specialist's specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.
Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.
Global Support is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations. As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.
Job Description
We are currently recruiting a Project Manager for the Global Business Support Team at Informa. In this role you will be working alongside the Americas Tax Director, US Corporate Tax Team and across the business. As a Project Manager your role is to manage tax projects within Informa Global Support. You will be responsible for ensuring projects are delivered with measurable business outcomes including efficiency and direct cost savings, increased quality, and customer value and/or increased quality and customer value.
You will build good relationships with key stakeholders to ensure understanding of requirements, effective change management and clear communication. You will track and report on project impacts.
Key Areas of Responsibility & Accountability
As a Project Manager you will ensure the delivery of the following key objectives:

• Create and maintain project documentation such as plans for tax projects that define roles & responsibilities, milestones, preliminary deliverables, and deadlines.
• Liaise with all stakeholders including Tax, Record to Report and Technology teams.
• Keep all relevant stakeholders informed on project progress. Organize and attend stakeholder meetings.
• Ensure alignment of the project milestones with departmental resource
• Identify and work with the Americas Tax Director to raise blockers and ensure projects can progress.
• Assist colleagues on the appropriate use of lean tools.
• Ensure continuous measurement of key KPIs in each area.
• Conduct post-delivery feedback sessions to identify lessons learned and share to ensure continuous improvement of project practice.
• Understand voice of customer to ensure the best outcomes.
• Create and maintain standard operating procedures and deliver standardization, best practices, methods, and procedure documentation.
• Contribute to the continuing evolution and refinement of business/operational processes to optimize quality, timeliness, efficiency, and cost effectiveness of process execution and delivery.

Qualifications
Essential:

• Proven experience managing multiple projects simultaneously, ensuring on-time delivery and achieving desired outcomes.
• Strong project management skills, including creating and maintaining plans, timelines, and budgets.
• Excellent communication and stakeholder management skills, able to build relationships, present effectively, and maintain clear communication.
• Data analysis and reporting skills, with experience tracking and reporting on project impacts and key performance indicators (KPIs).
• Exposure and/or experience using Lean tools and methodologies, including DMAIC and Value Stream Mapping.
• Ability to prioritize, work independently, and manage multiple tasks in a fast-paced environment.

Desirable:

• Internal experience working with tax projects.
• Understanding of voice of customer principles and translating them into project outcomes.
• Experience creating and maintaining standard operating procedures and best practices.
• Green belt in Lean Six Sigma
• Proficiency with Smartsheet
• PMP Certification
• Proficiency with Microsoft Visio and Excel

Additional Information
The pay range for this position is $60k-$75k / year depending on experience.
Why work at Informa
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally.
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
See how Informa handles your personal data when you apply for a job here.
This post will expire on 04/26/2024