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About the Position: We are a rapidly expanding organization in need of an Entry Level Tech Support/ Customer Service Representative for our massage chairs. The ideal candidate will be a highly organized, dedicated, and hands-on individual who is meticulous, detail oriented and who possesses a positive, can-do attitude. The individual will be responsible for but not limited to customer service phone support for our many massage chairs across all platforms, trouble shooting and diagnosing user issues for our massage products , and intermittent light assembly work. The individual should be passionate about organization and highly process driven, in order to produce and maintain efficient operations and ensure customer satisfaction. Base pay is $15 - $20 an hour based on experience. This position qualifies for company health insurance benefits; first year paid vacation time, and participation in company 401K Retirement / Profit Sharing as soon as individuals meet the eligibility requirements for each plan benefit.
Responsibilities:
Skills Required:
About the Company: I.C.E. is a rapidly expanding family of companies that has multiple product lines across different technologies. We are an employee friendly and customer focused organization that has been in operation since 2004. The majority of staff has been employed with us for over five years and we pride ourselves on our A rating with the Better Business Bureau.
Full Time
$36k-45k (estimate)
04/28/2024
05/16/2024
infinitymassagechairs.com
Seabrook, NH
25 - 50
Retail
The following is the career advancement route for Technical Support Representative positions, which can be used as a reference in future career path planning. As a Technical Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Representative. You can explore the career advancement for a Technical Support Representative below and select your interested title to get hiring information.