4 Part Time Member Experience Representative Jobs in Carmel, IN
Indiana Members Credit Union is Hiring a Part Time Member Experience Representative Near Carmel, IN
Job Description
PURPOSE: Assist members through Interactive Teller Machines (ITMs). Individual could assist the Member Services Call Center with phone calls and Live Chats. Works independently and takes initiative with departmental responsibilities. This position requires the employee to be “on camera” when assisting members; needs to portray a pleasant, friendly and outgoing persona through all interactions with the member.
RESPONSIBILITIES AND DUTIES
Handle transactions, phone calls and chats from members
Comfortable with technology and possess good computer skills
Knowledge of all credit union share account products and procedures
Knowledge of all credit union online and mobile products
Ability to multi-task ITM transactions with phone calls or chats
Balance between core system and ITM software
Update information in core system as needed
Research and solve member problems
Possess supervisory skills
Able to sit for long periods of time
Other duties as assigned
EDUCATION and EXPERIENCE
12 months with financial institution experience
High School diploma or equivalent
Complete required credit union training programs
Strong communication skills, both verbal and written; analytical and organization skills
Detail oriented
Job Summary
Part Time
$31k-38k (estimate)
04/28/2024
05/16/2024
imcu.com
AVON, IN
200 - 500
1956
KELLY MITCHELL
<$5M
Banking
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About Indiana Members Credit Union
Indiana Members Credit Union, headquartered in Indianapolis, Indiana, was founded in 1956 as the Indiana University Medical Center Federal Credit Union on the campus of IUPUI, and has since grown to 27 branches in Central Indiana, offering members a better financial alternative and a full array of products and services including savings and checking accounts, auto and mortgage loans, free online banking and bill pay. Traditionally offering better rates on loans and deposits, IMCU maintains true to its roots by Keeping It Simple for members. Indiana Members Credit Union is a non-profit, member ...based financial institution offering a variety of financial services to meet the needs of our members and is federally insured by the National Credit Union Administration (NCUA) and is a Equal Housing Lender.
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