1 service coordinator Job in tonawanda, ny
Imagine Staffing Technology is Hiring a Service Coordinator Near Tonawanda, NY
Job Description
- Timely and professionally handle field service calls and issues arising from the field service visits.
- Process field service orders, service purchase orders, warranty claims, warranty returns, service requests using our current, multi-business system platforms.
- Assists customers with equipment and field service-related problems and offers economic solutions.
- Assists with warranty returns and resolution by creating Warranty Return Authorizations.
- Works closely with L1/L2 Technical Support, QA, Sales, Logistics in cross-functional teams
- Helps create and maintain role related workflows.
- Maintains weekly, monthly, and annual habits as scheduled.
- Two to five years experience in a fast-paced service or customer service type environment is a necessity. HVAC experience would be an asset
- Strong PC skills, especially Word, Excel are a must
- Strong communication skills, both verbal and written are required
- Maintain customer service relationship through customer phone support
- Initiate Service Warranty claims for processing through the service management system
- Assist in the handling of the returned goods process
- Create and maintain service information in the company enterprise database
- Ability to think clearly and logically, analyze and problem solve
- English and French oral and written communication skills would be an asset
Job Summary
Full Time
$40k-51k (estimate)
05/02/2024
05/15/2024
imaginestaffing.net
Buffalo, NY
50 - 100
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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
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Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
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A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
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Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
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Step 3: View the best colleges and universities for Service Coordinator.
