​ Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement.
Come join the best team in the Food and Beverage and the Hospitality Industries!Starting wage:
$3.84 plus Pool TipsServer Benefits Include:Employee and Friends & Family hotel and restaurant discountsEarned Paid Time Off for ALL Team MembersInsurance (health, vision, dental, life) for full time Team MembersFlexible schedulesHoliday Pay8 hours of paid volunteer time per yearAdvancement opportunitiesMonetary recognition programMonetary referral program100% paid maternity/paternity or adoption leave for those who qualify for FMLAEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)Server Position Summary:Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns’ Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.Server Essential Functions:Report to work in professionally appropriate attire, presented neat and cleanGreet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valuedAnticipate and meet the needs and expectations of our guests, then go one step furtherCheck section assignmentInspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)Roll lunch/dinner silverware (knife, fork)Take room service orders and deliver them to guestsObtain orders from guests ensuring accuracyEnsure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patronsVerify accuracy of the bill, and present to the guestHandle all cash and credit card charges as prescribed by standard operating proceduresAdvise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutionsComplete assigned shift dutiesPre-bus tablesRun food and help others when ableProvide pool service to guests in pool areaComplete closing shift workExhibit regular and recurrent attendance recordsOther duties as requested by managementServer Uniform and Appearance Guidelines:Server Uniform:
Uniform shirt and name tag provided.
Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member.Server Appearance:
Visible earrings are allowed in the ears only or must be covered throughout the course of the shift.
Hair must be kept well-groomed.
This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.
The Director of Operations has the authority to veto any decision made by the position’s supervisor.​
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Compensation details:
3.84 Hourly Wage
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