Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary:

The Integration Specialist is responsible for the network, software and any platforms utilized through the Hollywood Feed supply chain. Reporting directly to the Senior Vice President of Technology & Strategy, this person will also lead technology related integrations across multiple departments and locations. This position requires a comprehensive evaluation of existing components or systems to determine integration requirements, ensuring that the final solutions align with the organization's needs. This role also supports management with project planning, risk assessment, and project tracking to ensure the timely delivery of IT solutions within budget.

Key Responsibilities:

Administrative Support

• Solution Design: Collaborate with stakeholders to gather requirements and design integration solutions that meet business needs. Develop technical specifications, data mappings, and integration architecture diagrams to guide implementation. Also employs analysis and solution development methods, which include process maps, flow charts, and diagrams.
• Integration Development: Build robust, scalable, and maintainable integration solutions using industry-standard technologies and best practices. Develop custom code, scripts, and configuration settings to facilitate data exchange and workflow automation between systems. leverages programming languages such as Java, Python, or JavaScript, with experience developing custom code and scripts for integration solutions on Linux.
• Integration Testing: Develop and execute test plans and scripts to validate integration functionality, data accuracy, and performance. Conduct thorough testing of integrations in different environments, identify and troubleshoot issues, and ensure successful deployment.
• Deployment and Support: Deploy solutions to all appropriate environments, and locations, and provide ongoing support and maintenance. Monitor integration performance, troubleshoot errors, and implement enhancements to optimize system reliability and efficiency.
• Documentation and Training: Create comprehensive documentation for integration solutions, including technical specifications, deployment guides, and troubleshooting procedures and SOPs. Provide training and support to end users and other teams on how to use and maintain integrations effectively.
• Collaboration and Communication: Work closely with cross-functional teams, including software developers, business analysts, project managers, and external vendors, to ensure successful integration implementation and alignment with project timelines and objectives.

Requirements Skills & Qualifications:

• Strong project management skills, with the ability to manage multiple projects concurrently and
  drive them to successful completion.
• Analytical mindset with the ability to problem-solve and make data-driven decisions.
• Have strong written and verbal communication, administrative, and organizational skills, and the
  ability to maintain a realistic balance among multiple priorities.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to adapt to the needs of the organization and employees.
• Flexibility to travel as needed.

Education & Experience:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field; advanced degree or professional certifications (e.g., APICS, Six Sigma) preferred.
• 3 years of experience in platform management, with a focus on implementations, consulting, or project management roles.
• Demonstrated expertise in retail and supply chain processes, including scheduling, communications, inventory management, logistics, and distribution.
• Experience with implementing and configuring enterprise resource planning (ERP) systems, warehouse Management Systems (WMS), and Point of Sale (POS) is highly desirable.
• Retail Point of Sale (POS) experience is highly preferred.
• Experience with robotics is preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
• The physical requirements of this position are: light work - exerting up to 40 lbs. of force occasionally and/or up to 10 lbs. of force frequently.

The above is designed to describe the general nature and scope of the job and is not an exhaustive listing of all duties, expectations or tasks and should not be taken as such.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.