IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

• Support the security and compliance department by assisting with administrative tasks and fulfilling assigned activities under the guidance of the security supervisor.
• Ensure proper document versioning and control for security and compliance documents, create, and update records and maintain up to date data in all the security portals.
• Support the Security Excellence Center (SEC) on security related subjects such as alarms, issues, and incidents.
• Manage visitors, switch board phone calls, paging requests and compliance and security-related correspondence (e-mail, Teams, letters, postal, couriers etc.).
• Support SMACS operations, Trash door opening and closing, loading dock external gate control, loading dock driver identification, and verification.
• Coordinate Security Control Room/Reception activities and operations to ensure efficiency and compliance to company policies and other regulatory requirements (PCI CPP).
• Assist, host security integrators of Access Control System, Intrusion Alarm System, and CCTV system for compliance or security and participate and support during bi-annual security system maintenance.
• Complete any other tasks that are related to Access Control, CCTV, Intruder alarms, Security Incidents, or Fire Alarm and issue temporary access cards or physical keys as required.
• Support SEC/Security Supervisors to troubleshoot and resolve loading dock and SMACS and any other security system issues.
• Ensure SCR/Reception operations are uninterrupted during 8:00 AM to 4:00 PM Monday to Friday.
• Create tickets for Security Excellence Centre (SEC) support as and when required.
• Manage security orientation training, maintain employee files and security portal records and complete tasks in security portal as needed by security supervisor.
• Support the troubleshooting and resolving of security system issues, including support during emergencies and out of office-hours.

• Should have high school diploma.
• Excellent verbal and written communication skills to interact clearly with customers, vendors, visitors, and employees.
• Organization skills to keep accurate records and find important information quickly.
• Time management skills to prioritize and complete various tasks throughout the day.
• Patience and listening skills to respond appropriately and interact positively all visitors and employees.
• Interpersonal skills to create a pleasant experience for all visitors, such as being presentable and attentive.
• Good understanding & knowledge of various windows programs like Outlook, Teams, Word, Excel, PowerPoint, etc.