Job description

Job Description: General Manager

About The Candle Pour:

Welcome to The Candle Pour – Tampa Bay's premier custom candle experience. Established in 2019 by Misty and Dennis Akers, our family-owned business is dedicated to fostering an interactive and social atmosphere currently located in the vibrant communities of Tampa and St. Petersburg. Our team plays a crucial role in maintaining the success of The Candle Pour brand. As our business continues to grow, we take pride in our commitment to providing an excellent work environment for our team, complete with ample growth opportunities.

Why Join Us?

Join The Candle Pour, the Tampa Bay Area’s first custom-candle experience, and be part of an exciting and unique concept located in Tampa. As a General Manager, you will lead a talented team, operate a profitable business, and create memorable experiences for our customers.

Job Title:  General Manager

Position Type: Full-Time

Salary:  $45,000 base not including gratuity & bonus opportunities based on individual and team performance

Location:  Hyde Park Village

Summary of Responsibilities:

The General Manager plays a pivotal role in steering the direction of the business towards unparalleled service excellence. The General Manager is responsible for ensuring all resources are aligned and focused on delivering a service experience that exceeds customer expectations. This includes assembling and leading talented teams, managing daily operations, and maintaining a tidy and organized work environment. Key responsibilities include:

• Team Leadership : Spearheading the development of high-performing teams by fostering an inclusive environment that champions equal opportunities and fair treatment for all staff members.
• Operational Management : Overseeing the day-to-day operations, which encompass employee scheduling, conducting training sessions, and ensuring the delivery of exceptional customer service.
• Talent Acquisition and Development : Leading the hiring process to attract, select, and onboard top talent.
• Coaching & Training:  Implementing training programs that promote professional growth and development, ensuring the team possesses the skills and knowledge required to excel in their roles and contribute to the organization's success.
• Sales Enhancement : Actively driving sales growth through customer engagement, effective suggestive selling techniques, and in-depth product knowledge.
• Strategic Collaboration : Working in tandem with the Leadership Team to set and achieve the organization's strategic objectives and business goals.
• Community Engagement : Building and nurturing relationships with local businesses and individuals to facilitate events and partnerships that enhance the brand's community presence.
• Financial & Inventory Oversight : Managing inventory levels, overseeing financial transactions, and ensuring the store remains clean and organized, reflecting the brand's standards.

Candidate Must Possess the Following:

• Management Experience : At least 5 years in a leadership role.
• Team Building : Proven ability to build, maintain, and inspire a cohesive team.
• Leadership : Demonstrates leading by example, motivating others to achieve excellence.
• Innovative Thinking : Excels at thinking outside the box and uncovering hidden value.
• Problem-Solving : Thrives on tackling challenges and confidently making decisions.
• Adaptability : Skilled at managing change with a positive demeanor.
• Customer Service : Exceptional skills in delivering superior customer experiences.
• Service Industry Background : Experienced in the dynamics and demands of the service sector.
• Organizational Skills : Strong capabilities in organization and motivation.
• Availability : Flexible with scheduling, including evenings, weekends, and some holidays.
• Interpersonal Skills : Friendly and outgoing, with outstanding communication abilities.
• Proficiency in Office Applications : Demonstrating proficiency in Microsoft Office or similar applications to effectively manage administrative tasks, analyze data, and communicate with team members.

This role demands a leader who is not only adept at multitasking and managing complex operational facets but also inspires a culture of excellence and continuous improvement.

Minimum Qualifications:

• Bachelor’s degree or equivalent experience.
• Management experience of 5 or more years with similar scope.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Detail-oriented with a customer-focused mindset.

The Candle Pour is an Equal Employment Opportunity employer. We are a drug-free employer, and candidates must be able to pass a background check.

Please submit your cover letter and resume to for consideration.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $22.00 - $28.00/hour.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.