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```Duties:``` - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist guests with luggage storage, transportation arrangements, and other concierge services - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction ```Requirements:``` - Previous experience in hospitality or customer service preferred - Excellent phone etiquette and communication skills - Knowledge of hotel operations and guest relations - Proficiency in hotel management software systems (e.g., Opera, Fidelio) - Ability to handle difficult situations with patience and professionalism - Strong attention to detail and organizational skills - Ability to work flexible schedules, including evenings, weekends, and holidays - Multilingual skills are a plus At our hotel, we value our front desk agents as they are the first point of contact for our guests. We are looking for individuals who are passionate about providing exceptional customer service and creating a positive guest experience. If you have a friendly demeanor, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Please note that this position may require working night audit shifts. Training will be provided to ensure you have the necessary knowledge and skills to succeed in this role. Join our team today and be part of a dynamic hospitality environment where your contributions are recognized and rewarded.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
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Work Location: In person
Full Time
$31k-40k (estimate)
04/03/2024
06/01/2024
The job skills required for Full Time Hotel Front Desk Agent include Customer Service, Guest Service, Cash Handling, Transportation, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Full Time Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Full Time Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full Time Hotel Front Desk Agent. You can explore the career advancement for a Full Time Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.