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Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
Pay: $16 per hour plus commission & bonuses
Schedule: 11am-7:30 pm or 10:00am-6:30pm; days off can be flexible, weekend availability preferred.
What's in it for you?
·Hotel and resort discounts
·Immediate 401(k) Company match up to 6%
·Growth and development opportunities
·Positive work environment
What will you do?
·Conduct pre-arrival calls and/or in person services for guests coming on a promotional package.
·Engage with guests and provide elevated customer service by phone and/or in person.
·Effectively communicate the benefits of the guest's vacation package and confirm details.
·Provide the highest level of service to suggest local attractions and restaurant recommendations.
·Provide effective problem resolution techniques if applicable.
What are the requirements?
·Enjoy talking with guests by phone and/or in person
·Excellent written and verbal communication skills
·Local area knowledge
·Computer skills
·Flexible schedule, including the ability to work weekends and holidays
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$36k-47k (estimate)
11/03/2023
09/07/2024
gohyatt.com
<25
The job skills required for Guest Relations Coordinator include Customer Service, Verbal Communication, Planning, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Relations Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Relations Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Relations Coordinator positions, which can be used as a reference in future career path planning. As a Guest Relations Coordinator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Relations Coordinator. You can explore the career advancement for a Guest Relations Coordinator below and select your interested title to get hiring information.