Description

Summary: Contributes to store profitability by providing prompt friendly customer service within the produce department. Stocks, rotates and merchandises product to department plan. Responsible for proper inventory control to maximize product, freshness and availability. Performs duties that comply with Metcalfe’s safety standards and local health code procedures and standards. This position requires working weekends and holidays based on department staffing requirements.

Essential Duties: Essential job duties for this position include the following items.

• Stocks produce bins, shelves and displays
• Rotates product according to company methods and procedures
• Faces merchandise on display
• Ensures proper pricing and hang tags for items on display
• Sustains a high level of product knowledge and products
• Possesses a high level of merchandising
• Creates appealing marketable product displays
• Engages in suggestive selling methods
• Demonstrates excellent customer service standards
• Works toward continuous quality improvement
• Upholds Metcalfe’s culture, customer service, and performance expectations
• Upholds, supports and promotes all company policies and procedures
• Other duties as assigned

Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Education/Experience:

• High school diploma or general education degree (GED) preferred
• 6 months previous grocery experience preferred

Language Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations:

• Food Safety Certification, Preferred

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing – Approximately greater than 2/3 of on-the-job time.
• Walking – Approximately greater than 2/3 of on-the-job time.
• Sitting – Approximately less than 1/3 of on-the-job time.
• Use of hands to finger, handle or feel – Approximately greater than 2/3 of on-the-job time.
• Reaching with hands and arms – Approximately greater than 2/3 of on-the-job time.
• Climbing or balancing – Approximately less than 1/3 of on-the-job time.
• Stooping, kneeling, crouching or crawling – Approximately greater than 2/3 of on-the-job time.
• Talking or hearing – Approximately greater than 2/3 of on-the-job time.
• Tasting or smelling – Approximately less than 1/3 of on-the-job time.
• Weight lifted/Force exerted – An average of approximately 40 pounds, 1/3 to 2/3 of on-the-job time, non-continuously.
• Vision –Close vision (clear vision at 20 inches or less), Color vision (ability to identify and distinguish colors), Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

Environmental – Exposure to potentially hazardous environmental conditions may include the following:

• Wet or humid conditions (non-weather) – Approximately more than 1/3 of on-the-job time.
• Work near moving mechanical parts – Approximately 1/3 to 2/3 of on-the-job time.
• Extreme cold (non-weather) – Approximately less than 1/3 of on-the-job time.
• Works with sharp instruments

Noise – Moderate to loud noise; moderate to heavy retail traffic and use of light mechanical equipment.

Important update for candidates applying to roles at Metcalfe's Market:

Metcalfe's Market will be joining the SpartanNash family of stores at the end of May 2024, with all Associates continuing employment as part of the transition.

As a food solutions company, SpartanNash operates brick-and-mortar grocery stores throughout the Midwest, primarily under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. Under SpartanNash's ownership, full-time Metcalfe's Market team members will continue to receive a benefits package with a variety of medical, vision and dental plans, as well as additional investments in paid time off, wellness perks and tuition reimbursement.

Thank you for your interest in joining our expanding team as we embark on the next phase of growth!