Job Summary: This person will manage and direct the company’s information technology (IT) operations, ensuring the department provides an efficient and effective technical support service.

Supervisory Responsibilities:

• and trains IT staff.
• organizes, and assigns projects to members of the IT team.
• performance evaluations that are timely and constructive.
• discipline and termination of IT employees as needed and in accordance with company policy.

Duties/Responsibilities:

• development and implementation processes for the organization’s IT systems and department.
• and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• security of systems, networks, and enterprise information.
• IT security audits or investigations.
• and maintains relationships with external IT vendors and service providers.
• multisite IT systems via enterprise resource planning (ERP).
• other related duties as assigned.

Required Skills/Abilities:

• verbal and written communication skills.
• in latest technology for IT systems and management.
• in Microsoft Office Suite or related software.
• organizational skills and attention to detail.
• analytical and management skills.
• interpersonal skills.
• understanding of IT and practical applications to support the company’s goals.

Education and Experience:

• degree in Computer Science required; master’s degree or MBA preferred.
• least ten years of experience managing an IT department.

Physical Requirements:

• periods sitting at a desk and working on a computer.
• be able to lift up to 15 pounds at times.