Description:

LEAD ONGOING WARRANTY INVESTIGATOIN FOR RADIO FREQUENCY AND SECURITY PRODUCTS

Review customer claims to discover and track repair trends

Manage ordering and analysis of returned parts with each supplier

Systematically track and organize data for all radio frequency & security components for all programs including repair rate, costs per repair, total cost, etc. using data analytics tools

Present status of quality improvement and issue resolution to upper management

Coordinate testing and validation of improvements

Update field service manual instructions as needed

Support field service technicians with troubleshooting difficult issues

Becoming an expert with radio frequency and security subsystems is critical to success

SUPPORT DEVELOPMENT OF NEW KEY FOB

Work with lead engineer to take responsibility of a subset of requirements

Lead design reviews with internal and external teams including suppliers

Manage conflicting direction from multiple teams to determine optimal solution

Create test methods and build test bench to validate early prior to vehicle level testing

Test on HIL, breadboard, vehicle, etc. to fully validate

Support programs through launch by leading issue resolution and presenting status to management

Ensure external requirements such as FMVSS, ECE, and other regulatory or legal requirements are met

Learn from current model quality issues to build robust FMA documentation

Skills:

design release, electrical / electronic product development, automotive, wireless communication products, automotive oem product development

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.