Become a part of our caring community and help us put health first
The Area Director of Operations is responsible for administration and/or management of branches within an assigned territory. The Area Director of Operations requires an in-depth understanding of how organization capabilities correlate across Home Health segments and/or enterprise wide.
As an Area Director of Operations , you will:

• Manage Branch Directors in all operational areas including process and personnel management, sales growth and achieving financial goals.Develop annual branch budget and monitor expenditures.Analyze gross profit factors, market conditions, business volume/mix, competition, and operational costs.
• Partner with the Area Vice President of Operations to manage branch operations to include all clinical, financial, growth, risk, and compliance initiatives.
• Partner with Sales counterpart to ensure continued branch growth by expanding new and existing client base.Perform ongoing assessments of market trends and competitive landscape in support of growth strategy and provides oversight of service delivery execution.
• Create, develop, and maintain effective and efficient operational processes and systems that are aligned with the organization's business objectives. Create an environment focused on continuous improvement.
• Ensure that all workflows, programs, policies, procedures, and practices are in alignment with all local, state, and federal guidelines to maintain the highest quality of care.
• Implement staff development including orientation, in-service education, and continuing education. Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities, facilitating the implementation and acceptance of change within the workplace.
• Promote team cohesion, provide mentorship, and motivate teams to reach their full potential. Partner with clinical teams to ensure quality deliverables are designed to oversee patient intake process and are safely and effectively meeting the needs of the patient.
• Foster and build positive relationships within the organization.

Use your skills to make an impact
Required Experience/Skills:

• Home Health experience, required.
• Must reside within eastern North Carolina region and provide flexibility to travel within the state with minimal notice.
• Bachelor's Degree or equivalentyears of relevant experience, required.
• Active and unrestricted RN License for the state of North Carolina, required.
• Multi-site Home Health branch management and operations experience, required.
• Experience with Homecare Homebase (HCHB) software and OASIS, required.
• Experience with CMS/Medicare regulations and accreditation standards, required.
• CMS PDGM billing experience, required.
• Current or recent experience managing a minimum of 5M in healthcare revenue, required.
• Success in revenue growth and development/execution of market planning strategies.
• Exceptional organizational, interpersonal and communication skills.
• Proven track record of building and nurturing cohesive teams.
• Strong verbal and written communication skills to effectively engage with various levels of staff and leadership.

Additional Information:

• Work Environment: Hybrid (Remote and Field-based)
• Travel Expectations: Up to 80% of time.
• Normal Hours of Operation: M-F / 8a-5p (ET)

Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$112,400 - $154,900 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.