Hughes Federal Credit Union is Hiring an IT Business Systems Technician Near Tucson, AZ
Job Summary: Assist in supporting all core business system applications (XP2/ISE/24x7, IMM, Lynxgate, Nautilus, ATMs, etc.) and services; install, upgrade, configure, troubleshoot, and maintain related software, peripherals, and related equipment. Responsible for providing a high level of end-user support in responding to questions and diagnosing and resolving problems within their level of expertise. Assist with maintaining assigned systems and provide problem resolution and technical support services with high reliability. Salary: $27.70-$39.00K/Hour DOELocation: 971 W Wetmore Rd - This is not a remote positionAbout Us:Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Responsibilities and Duties:
Shares in performing business systems production schedule tasks and maintenance. Have subject matter knowledge with a firm grasp of solutions, functions, technology, and protocols
Assist with core system upgrades, rates changes, and planning as it relates to core systems.
Responsible for providing a high level of end-user support in responding to questions and diagnosing and resolving problems within their level of expertise
Stay alert of vendor service interruption and communicate information to appropriate department
Assist with updating team processes and procedures
Assist members and staff with Business Systems related matters
Assist the IT department, primarily IT Support, as required
Provide backup support to other team members within the department
Preferred Skills:
Minimum of six months of IT Systems support or related experience. Understanding of IT Systems, configurations, best practices and methodologies and their execution
High School or GED minimum, IT systems training preferred. Post-secondary degree or certification encouraged
Benefits for Full Time Employees:
Paid Time Off
Health/Dental/Vision/Life/Disability Insurance
401(k) with employer match
Health Savings Account with employer contribution
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