We are seeking talented and innovative individuals to join our team. As a ServiceNow Developer, you will play a crucial role in maintaining and enhancing the ServiceNow platform, collaborating with our functional team to deliver top-notch solutions, and taking charge of platform administration and customization. Your responsibilities will include system integrations, process automation, and ensuring the overall health and compliance of ServiceNow. In addition to technical skills, we value independent, proactive individuals who can communicate effectively and solve complex challenges.

Key Responsibilities:

• Provide day-to-day support and maintenance for the ServiceNow platform.
• Collaborate with the functional team to design and develop solutions.
• Administer and maintain the ServiceNow platform and its associated applications.
• Create and manage workflows to streamline processes.
• Configure and enhance core and custom applications.
• Resolve end-user support issues.
• Monitor platform health, usage, and compliance.
• Develop system integrations and automate processes.
• Configure various ServiceNow components, such as Business Rules, UI Policies, and more.
• Lead platform and application upgrades.
• Manage data transfer between ServiceNow and other systems.
• Create reports and dashboards in ServiceNow.

Desired Qualities:

• Strong initiative and the ability to work independently.
• Effective oral and written communication skills for both technical and non-technical audiences.
• Exceptional analytical and problem-solving abilities, with a logical and inquisitive mindset.

Required Qualifications:

• US Citizenship.
• Successful federal background check and eligibility for continued access authorizations.
• Bachelor's degree.
• 3-5 years of ServiceNow development experience.
• Proficiency in JavaScript, XML, HTML, and familiarity with LDAP, MS Active Directory, and ADFS.
• Experience in implementing and customizing enterprise applications.
• Demonstrated expertise in integrating enterprise software systems.
• Experience with ServiceNow update sets and production deployment.
• Technical acumen for designing and building business-oriented applications.
• Excellent verbal and written communication skills.

Desired Qualifications:

• Experience in the government sector (local, state, or federal).
• ServiceNow System Administrator / Developer certifications.
• Familiarity with configuring ServiceNow Discovery.
• Strong knowledge of ITSM processes.
• ITIL V4 Foundation Certification.

Join us in our mission to deliver exceptional services and innovation in a dynamic environment. If you meet these qualifications and are eager to contribute your skills to our team, we look forward to your application.