Company: Capper Foundation
Title:  Dialogue Store Cashier
Classification: Non-Exempt, Part-time 
Work Schedule: As negotiated in employment letter
Reporting Relationship:  Director Employment Services
 
General Description:
The Cashier’s primary role is to assist customers in navigating the menu, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. This position must uphold the mission of the Capper Foundation.
Major Duties:

• Greeting customers, answering questions, locating items and providing advice or recommendations.
• Operating scanners, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchase orders.
• Follows all store procedures regarding coupons and gift cards.
• Ensures that the store is well maintained, clean and always organized.
• Other duties as assigned.

Qualifications:

• High school diploma or GED equivalent, or suitable alternative.
• Customer service or Cashier experience preferred.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Basic math and computer skills.
• Ability to stand, walk and work with other team members to provide excellent customer service.
• Attention to detail.
• Helpful, courteous approach to resolving complaints.

Training Requirements:

• Must complete orientation training and maintain training certification based on agency procedures.

 Physical demands:

• Lift 50 pounds
• Bend, stoop, kneel, crawl and walk frequently

Work environment:
Direct contact with individuals who are severely physically and/or developmentally disabled and who may exhibit unpredictable behavior and uncontrollable outbursts. The physical characteristics of the work environment are such that noise and odor control procedures are required.
Additional Duties:
Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.