Why join us?

At Design Within Reach, home comes first.We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The role of the Regional Director - Central region is to generate sales by providing exceptional service to all customers and to direct all activities required to achieve sales, service, merchandise presentation/visual excellence, human resources management, loss prevention, and expense control goals within the expectations consistent with the Design Within Reach mission.You will set and monitor your own goals, as well as your Regional Studios goals.You will manage and delegate Regional Studio priorities. You will report to the Senior Vice President of Global Stores.

What you'll do:

You'll have opportunities to design, achieve and build relationships every day as you...

• Drive sales through proper management, goal setting and evaluation, Account Executive training, staff recognition, and personal effort.
• Achieve Studio and Regional goals: drives sales to achieve Regional profit goals through sales generation, promotion of outstanding customer service, merchandise presentation, hosting Studio design events, loss prevention, and inventory and expense management.
• Ensure Studio's and Regional Studio's adherence to merchandise standards bymaximizing Studio and Regional sales and profitability through interpretation of visual goals and directives to create a visual impact
• Loss prevention: ensure the Studio meets its shortage goal and 100% staff compliance with loss prevention and safety procedures through awareness, training, and action. Addresses and resolves all our loss prevention or safety situations.
• Operations and systems: manage all procedures to maximize profit (e.g., scheduling, shipment receiving, processing, transfer, and control, controllable expense, and supply management), and ensures daily compliance by the staff of all Studio procedure, including systems procedures, dress code, attendance, etc.
• Statistical plans: with emphasis on sales, product knowledge, customer service, and visual excellence, meets all Studio financial plans. Manage all store business files.
• Develop a strong Studio staff and Studio General Managers teams: through recruitment, selection, development, and inspiration.Resolve human resource issues, supports all Regional staff to maintain a positive and productive work environment, provides for delivery of all management training programs, conduct performance reviews, and spends at least 50% visiting Studios within their areas.
• Make decisions to comply with Studio, visual, and company procedures.
• Develop, gain approval, and administer budget and payroll expenditures.
• Adjust scheduling and resource expenditures to support the Studio'scurrent sales trend while maintaining overall profitability.
• Function as second and final interview and make the decision to hire Studio Account Executives and Studio General Managers.
• Evaluate all Studio and Regional General Manager staff performance and recommend salary adjustments within company guideline.
• Administer directions to achieve Regional compliance to operations directives, review and recommend enhancement to any company-initiated program or task request, including training and incentives, representing the field's point of view to corporate.
• Recommend real estate opportunities, policy and procedures changes, visual and merchandise suggestions.

Does this sound like you?

This might be you if you have the following skills and abilities...

• Associate, B.S., or B.A. degree or equivalent
• 10 years of transferable retail management and multi-location responsibility
• Annual sales volume responsibility of $1 to $5 million with a proven successful experience increasing sales.
• Travel and manage locations in the geographic area.
• Provide outstanding customer service, deal with concerns or problems, function as a role model, and ensure sales are generated through customer satisfaction.

Provide leadership, training, and direction throughout the Area by:

• Knowledge of visual presentation techniques, ability to interpret and achieve visual goals while tailoring them to fit the Studio's sales floor configuration and space, disciplined to maintain merchandising and stock processing standards.Interpret Studio needs, analyze and communicate assortment issues with Studio Operations.
• Leading the Studio and Regional to meet its shortage goal and 100% staff compliance with loss prevention and safety procedures through awareness, training, and consistent action. Address and resolve all our loss prevention or safety situations.
• Setting priorities, delegate, and follow-up on all Studio-related issues including personnel actions, loss prevention issues, and safety standards.
• Recruit, select, develop, motivate, and retain a successful Studio and management team.
• Communicating effectively with customers, associates, managers, outside contacts, and corporate office.
• Making decisions concerning customer service, merchandising, and human resource issues.
• Analyzing business trends and complete Studio budgeting procedureson an Area-wide level.

As a Regional Director - Central, you will be eligible for DWR's comprehensive benefits package including medical, dental and vision insurance, paid holidays, parental leave, green transit subsidy and more.

Design Within Reach provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, marital status, national origin, ancestry, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws, and prohibits discrimination and harassment of any type.

Who We Hire?
Simply put, we hire everyone. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.