SCOPE AND PURPOSE OF POSITION:

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to Hope House residents and create a hospitable and safe environment in the shelter.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provide support to shelter residents.

2. Monitor the activities of the residents within the shelter environment. Complete daily Shift log checklist during your shift. Review and record the Communication Log each shift.

3. Conduct security wanding upon resident admission, as well as random wand checks.

4. Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.

5. Make referrals to alternative emergency shelter providers when Program beds are unavailable.

6. Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner in ADP

7. Check your individual work email daily.

8. Attend and participate in monthly Staff meetings/Resident meetings.

9. Attend relevant In-Service training/conferences, as requested.

10. Complete all mandatory training (in-person and online) in a timely manner.

11. Clean linens, maintain cleanliness of the facility (inside and perimeter).

12. Other duties as assigned.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice due to business needs.

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS.

1. Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred.

2. Crisis intervention, interpersonal and communication skills needed.

3. Ability to work in a continually changing and challenging environment.

4. Flexibility in personal work schedule. Must be available for relief hours as needed.

5. Basic computer skills required for completion of intakes, time sheets, email, daily logs.

Our Full-Time opportunities offer:

· Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time

· Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)

· Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles

· Company Paid Basic Term Life Insurance for Employee

· Long Term Disability Insurance

· Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life

· Flexible Spending Account

· Eligibility for Federal Student Loan Forgiveness Program

· Tax Deferred Annuity (403B)

· Christmas Bonus

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Loan forgiveness
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

People with a criminal record are encouraged to apply

Shift availability:

• Night Shift (Preferred)

Work Location: In person