POSITION PURPOSE. Assist Front Office Manager in overseeing the daily operations of the Front Desk Department, Guest Service and revenue management. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments. ESSENTIAL RESPONSIBILITIES. Ensure efficient guest registration, check out and telephone service. Observe, guide and train front desk agents a...
POSITION PURPOSE. Assist Front Office Manager in overseeing the daily operations of the Front Desk Department, Guest Service and revenue management. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments. ESSENTIAL RESPONSIBILITIES. Ensure efficient guest registration, check out and telephone service. Observe, guide and train front desk agents a...
