IT HELPDESK (PART-TIME). Job Description. The IT Helpdesk Level 1 Support role is the first point of contact for end-users seeking technical assistance and support for IT-related issues. The primary responsibility is to provide efficient and timely resolution to problems while delivering excellent customer service. The Level 1 Support Technician will troubleshoot, diagnose, and escalate issues as needed to ensure smooth IT operations. Responsibil...
