About Hopscotch Primary CareAt Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.About the RoleAt Hopscotch Health, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Health Clinic Team is responsible for delivering a high-quality, coordinated care experience for our patients at our clinics and within the healthcare system.As the Community Outreach Leader , you will be a community builder and ambassador for Hopscotch Health. You will be responsible for building relationships throughout our communities, education community members about their healthcare options, and guiding local residents to becoming Hopscotch Health patients.We pride ourselves on meeting patients where they need it most. You may be interacting with patients in a variety of settings, from the Hopscotch Health primary care clinic to community events and home visits.This position is based in Asheville, NC. Your office will be home-based and you will travel locally as needed.What You'll DoAs an Outreach Leader, you will serve as an ambassador for Hopscotch Health in the community and the primary point-of-contact for prospective patients. Specific responsibilities for this role will include, but are not limited to:Community building Prospecting, engaging, and building relationships with community organizationsFostering a sense of community in Hopscotch Health clinicsPlanning, executing, and attending Hopscotch Health eventsAttending community events and engaging with prospective patients and/or partnersSales Thinking strategically to develop local relationships and partnershipsDeveloping, implementing, and executing an effective sales strategy to achieve patient acquisition targetsGenerating leads by prospecting, building, and maintaining relationships throughout the communityPerforming outreach via email, phone, and networking to foster prospective patientsCollaborating with marketing efforts to maximize effectiveness of outreach activitiesDeveloping sales plans and forecasts over various time horizons (e.g., 3-month, 6-month) and measuring and reporting out progress to those plansRelationship management Following up with new patients to collect feedback and ensure their needs are being metTracking full-cycle outreach activities into Customer Relationship Management (CRM) system and other relevant business applications, from inputting new leads to successfully onboarding and retaining patientsCollect and document feedback from prospects and patients and adapt outreach to address challengesDevelop a portfolio of collaborative and mutually beneficial partnerships with community and business partners; create plans and manage plans to grow partnershipsMeasure and report out on key sales and account metrics and performance to planAbout YouYou would be a great fit for this position if you are interested in helping patients navigate their insurance eligibility and benefits, have basic knowledge of healthcare with an appetite for learning more, and have strong communication, collaboration, and interpersonal skills. Previous experience in healthcare is not required.A great candidate for the role:Is ambitious, organized, and energeticIs empathetic and an active listenerIs a self-starter who is resourceful and doesn't need a lot of direction to succeedHas a drive to succeed and want to control their own incomeHas an ability to quickly connect and influence the right peopleBuilds trust quickly and can handle tough conversationsIs collaborative and contributes to the effectiveness to the overall teamDemonstrates good judgement professionally and ethically at all timesEnjoys talking with seniorsIs comfortable using email, Microsoft Office applications, and computer reporting tools; CRM experience preferredHas access to personal transportation with a valid driver's license (required)Has U.S. work authorization (required)The following are preferred but not required: Degree from a 2- or 4- year institutionSales or account management experienceHealthcare knowledgeAdditional skills and requirements for this role: Positive and energetic attitude with solutions-oriented mindset and organized approach to workingExcellent interpersonal skills, with an ability to tell our story and engage prospective patientsFrom a cultural perspective, you: Create a culture of excellence , by bringing your best and encouraging the same from those around youPut service to patients first and encourage the same of those around youTake ownership and accountability for your work and for delivering results for patientsAssume the best in others and bring solutions to challenges with a focus on moving forward togetherShow an active commitment to the team by collaborating and communicating proactivelyDemonstrate a dedication to continuous improvement , in clinical and cultural settingsAt Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.#J-18808-Ljbffr

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