Appliance Repair Experts Since 1988. From its humble origins operating out of the Omaha home of Doug and Anne Carlson, Hometown Hero Appliance Repair has grown to be one of the Midwest’s most trusted names in appliance repair. Today, under the leadership of Todd Daganaar, Doug and Anne’s grandson, we have extended our award-winning service to new cities by request of dealers and manufacturers. Yet even as we grow, we maintain local ties to the co...